Business Details
31 Years
experience
Emergency
services
Your Trusted HVAC Partner in Salt Lake City
Established in 1995 by industry veterans Rhett Marshall and Gene Anderson, Air Design Heating & Cooling has grown to become one of Utah's premier HVAC providers. With a dedicated team of 75 professionals, we specialize in heating, cooling, and indoor air quality solutions across the Wasatch Front. Our A+ Better Business Bureau rating reflects decades of commitment to transparent pricing, certified technicians, and rapid response times. As a trusted partner to leading homebuilders like Ivory Homes and Fieldstone, we combine technical expertise with personalized service.Our 24/7 emergency support ensures customer comfort remains our priority, while ongoing training guarantees our team stays at the forefront of HVAC innovation. Backed by manufacturer warranties and industry certifications, we deliver lasting value through precision installations and preventative maintenance programs.
Services
Air Conditioning Repair
Heating System Installation
Indoor Air Quality
Emergency HVAC Service
Maintenance Agreements
Financing Options
Ductless Mini-Splits
Whole-House Humidifiers
UV Air Purification
Smart Thermostat Installation
Details
- Year established: 1995
Highlights and features
- 29+ years serving Utah's unique climate needs
- Guaranteed same-day service with 3-ring response
- A+ BBB accredited with transparent pricing policy
- Factory-certified technicians for all major brands
- Preferred HVAC partner for Utah's top builders
Associations and certifications
- Better Business Bureau (BBB)
What people say
Excellent customer service
Clean air improvement
Rapid emergency response
Knowledgeable technicians
Reliable system performance
Services
Air Conditioning Repair
Our certified technicians provide comprehensive air conditioning repair services for all major brands including Carrier, Lennox, and Goodman. Using advanced diagnostic tools, we identify and resolve issues with compressors, refrigerant levels, and electrical components. Emergency repairs are prioritized with same-day service available 24/7 to restore cooling efficiency during Utah's summer heat.
Heating System Installation
We specialize in installing high-efficiency heating systems including furnaces, heat pumps, and boilers. Our NATE-certified technicians ensure proper sizing using Manual J calculations for optimal performance. We offer 10-year manufacturer warranties when registered and provide complete installation packages that include permits and system testing for long-term reliability.
Indoor Air Quality
Our indoor air quality solutions include whole-house humidifiers, UV air purifiers, and advanced filtration systems. We install Aprilaire and Lennox Healthy Climate products that reduce allergens, bacteria, and dry air issues. Custom solutions address specific needs like asthma relief or odor elimination, with options for smart thermostat integration and zoning systems for improved comfort control.
Maintenance Agreements
Our maintenance program includes twice-yearly inspections for both heating and cooling systems. Technicians perform 22-point checklists covering safety, efficiency, and component wear. Regular maintenance extends equipment lifespan, maintains manufacturer warranties, and prevents unexpected breakdowns while optimizing energy consumption for lower utility bills.
Emergency HVAC Service
Available 24 hours a day, 365 days a year, our emergency service responds to critical HVAC failures. Trained technicians carry common replacement parts for immediate repairs. We prioritize heating emergencies during winter months and cooling issues during summer heatwaves, with average response times under 2 hours for urgent service calls.
People
Rhett Marshall
CEO
With 38 years in HVAC and 29 years leading Air Design, Rhett focuses on operational excellence. He holds a BYU business degree and emphasizes employee development as key to company success. An avid outdoorsman, he prioritizes work-life balance for his team.
Gene Anderson
President
Co-founder with 35 years industry experience, Gene oversees strategic growth. He began his career at Marshall's Heating before co-founding Air Design in 1995. His hands-on approach and technical expertise drive service quality standards across all operations.
Jase Marshall
CFO
13-year HVAC veteran with degrees from University of Utah and Western Governors University. Jase manages financial operations and process improvements. He focuses on maintaining profitability while keeping customer pricing competitive through operational efficiencies.
Brandon McMullin
Service Manager
32-year industry expert with RMGA, NATE, and VRF certifications. He leads technician training programs and ensures service quality. His practical experience from installation to retrofit informs our customer-centric service approach and technical standards.
Celsey Bodily
Business Manager
18-year company veteran with economics degree from University of Utah. She manages HR, payroll, and marketing operations. Her construction industry background informs efficient business processes that support field operations and customer service initiatives.
Questions
What areas do you service?
We serve Salt Lake City, Ogden, Provo, Park City, Tooele, and all Wasatch Front counties.
Do you offer emergency service?
Yes, we provide 24/7 emergency HVAC repair with same-day service available.
Are estimates free?
Absolutely, we offer free, no-obligation estimates for all HVAC services and installations.
Are your technicians certified?
All our technicians are certified, licensed, insured, and receive ongoing factory training for major brands.
What systems do you service?
We service all major brands including Carrier, Lennox, Goodman, and mini-split systems with factory-certified parts.
Do you have financing options?
Yes, we offer in-house financing with flexible payment plans for HVAC upgrades and new system installations.
