Your Comfort is Our Passion
At Carpenters, we are proud to have been serving homes and businesses in Northern Illinois for over 50 years. Founded in 1965 by our grandfather, Walter Carpenter, we have built a reputation for providing top-notch HVAC, plumbing, and electrical services to our community. Our team of certified and experienced technicians are dedicated to providing exceptional service and unparalleled customer satisfaction.
Our Services
At Carpenters, we offer a wide range of services to meet all your home comfort needs. Our experts specialize in:
HVAC Services
- Air Conditioning Installation and Repair
- Heating System Installation and Repair
- Air Duct Cleaning and Maintenance
- Ductless Systems Installation and Repair
- Boiler Installation and Repair
Plumbing Services
- Drain Cleaning and Unclogging
- Pipe Repair and Replacement
- Toilet Repair and Replacement
- Water Heater Installation and Repair
- Sewer Line Installation and Repair
- Water Filtration System Installation and Maintenance
Electrical Services
- Electrical Panel Upgrade and Installation
- Circuit Breaker Installation and Repair
- Lighting Installation and Repair
- Ceiling Fan Installation and Repair
- Home Surge Protection Systems Installation
Commercial Services
- Commercial Cooling and Heating Installation and Repair
- Electrical Installation and Repair for Commercial Properties
- Plumbing Installation and Repair for Commercial Properties
Financing Options
We understand that unexpected home emergencies can be stressful and costly. That's why we offer convenient financing options to help you get the services you need.
Home Protection Plan
As a valued customer, we offer a Home Protection Plan that provides discounted rates on repairs and replacements, priority service, and access to exclusive promotions.
Our Commitment
At Carpenters, we are committed to providing exceptional service, unparalleled customer satisfaction, and expert solutions for all your home comfort needs. We pride ourselves on our timeliness, communication, and professionalism.
Request a Quote
To schedule a service appointment or request a quote, please visit our website or contact our office directly.
About Our Team
Our team of certified and experienced technicians are dedicated to providing exceptional service and unparalleled customer satisfaction. We take pride in our work and strive to build lasting relationships with our customers.
Company Identity and Business Practices
Reviews suggest that the company has changed its name from All-Star to Perfect Home Services, which can be misleading to customers. Some customers were not informed of this change and felt deceived.
Sales Tactics and Maintenance Plans
Some customers reported feeling pressured into buying new systems or parts during maintenance checks, even when they were not necessary. The company's maintenance plan costs $15 per month and may lead to upselling of unnecessary services.
Technical Issues and Billing
One customer was charged $670 for a repair, only to be told three days later that the issue was not fixed and would require an additional payment of over $1,000. Another customer was charged for a cleaning service they did not request.
Positive Experiences
On the other hand, many customers reported positive experiences with the company, citing professionalism, transparency, and good communication. Technicians were described as friendly, knowledgeable, and hardworking.
Pricing and Value
Some customers reported fair pricing and good value for the services provided, while others felt that the prices were too high.
Be the first to review All-Star Heating & Air Conditioning.
Write a Review
