Keep Your Home Safe and Comfortable with Tri-Star's Expert Services
Who We Are
At Fiers Heating and Air Conditioning, we pride ourselves on being a trusted and reliable partner for all your heating, cooling, and indoor air quality needs. With years of experience and a team of trained and certified technicians, we strive to provide exceptional service and unparalleled customer satisfaction. Our goal is to help you create a comfortable and healthy living or working environment, no matter the season or weather conditions.
Our Services
As a Carrier dealer, we offer a wide range of heating and cooling products and services, including installation, repair, and maintenance. Our services are designed to meet the unique needs of residential and commercial clients in Paducah and the surrounding areas. Whether you need a new system installed, a repair done, or regular maintenance to prevent breakdowns, we've got you covered. Our skilled technicians are equipped to handle all types of systems, including air conditioners, heat pumps, gas furnaces, and more.
Expertise and Qualifications
Our team consists of trained and certified professionals who are dedicated to delivering top-notch service and expertise. We specialize in heating and cooling, indoor air quality, and refrigeration, and are committed to staying up-to-date with the latest technologies and industry advancements.
Indoor Air Quality Specialists
At Fiers Heating and Air Conditioning, we understand the importance of indoor air quality and the impact it can have on our health and well-being. That's why we offer specialized indoor air quality testing and treatment services to detect and eliminate airborne pollutants, allergens, and other harmful particles. Our experienced technicians use state-of-the-art equipment and diagnostic tools to identify the root cause of indoor air quality issues and provide effective solutions to improve the air we breathe.
Commercial HVAC Services
We're committed to providing reliable and efficient commercial heating and cooling solutions for businesses and commercial properties in the Paducah area. Whether you need a new system installed, a repair done, or regular maintenance to ensure optimal performance, our experienced technicians are equipped to handle the unique needs of commercial clients.
Special Offers and Rebates
Stay cool and comfortable while saving money with our special offers and rebates. As a Carrier dealer, we're proud to offer exclusive rebates and promotions on qualifying system purchases. Learn more about our special offers and rebates today.
Employee Performance
Fiers' technicians are praised for their professionalism and great job performance by several customers. They are described as courteous, knowledgeable, and efficient. Few customers reported issues with scheduling and communication, but overall, they are satisfied with the services provided.
Product Quality and Reliability
Some customers experienced issues with the quality and reliability of Fiers' products. A few customers reported problems with new HVAC units, including incorrect installation, thermostat issues, and high humidity alerts. In these cases, Fiers failed to provide adequate support or repairs, leaving customers frustrated and seeking alternative solutions.
Communication and Responsiveness
Communication and responsiveness are critical aspects of customer service. While some customers praised Fiers for their prompt and responsive service, others experienced issues with scheduling and communication. One customer reported leaving a message and not receiving a callback from the company.
Conclusion
Fiers is a mixed bag, with some customers reporting excellent service and others experiencing issues with product quality and reliability. While some customers praised the responsiveness and professionalism of the technicians, others were disappointed with the lack of adequate support and repairs. Based on the reviews, it is essential to approach a potential engagement with caution and diligence to ensure that the customer's needs are met and expectations are realistic.
