Your Comfort is Our Top Priority
At AAA Furnace & Air Conditioning, we have been proudly serving the Silicon Valley community since 1957. Our family-owned business has built a reputation for providing top-notch heating and cooling services to our valued customers. With over 60 years of experience, we have established ourselves as the leading HVAC company in the region, dedicated to making your life more comfortable.
Our Commitment to Excellence
We require our technicians to undergo over 40 hours of yearly training to stay up-to-date with the latest developments in the industry. This commitment to excellence enables us to provide our customers with the most efficient and reliable heating and cooling solutions. Our courteous staff, state-of-the-art equipment, and long history of customer satisfaction guarantee a rewarding experience when dealing with AAA Furnace & Air Conditioning.
Our Services
We offer a comprehensive range of heating and cooling services, including:
- Heating Services: Installation, maintenance, service, and repair of heating systems to keep your home warm and cozy during the colder months.
- Cooling Services: Installation, maintenance, service, and repair of air conditioning systems to keep your home cool and comfortable during the summer.
- Duct Cleaning: Thorough cleaning of your duct system to improve indoor air quality and reduce the risk of respiratory issues.
- Water Heater Maintenance: Regular inspection and maintenance of your water heater to ensure its reliability and efficiency.
- Maintenance: Annual maintenance package to minimize the risk of emergency repairs, prolong the lifespan of your system, and maintain peak efficiency.
Our Mission
At AAA Furnace & Air Conditioning, we are dedicated to simplifying the process of heating, cooling, and enhancing indoor air quality for households in Silicon Valley. Our mission is to provide top-notch customer service, backed by our exceptional team of service technicians, customer service representatives, duct cleaning specialists, comfort advisors, and installers.
What Sets Us Apart
Our meticulous attention to detail on every project, regular training sessions for our staff, and personalized approach to understanding your home and family's unique requirements set us apart from our competitors. Our commitment to excellence has earned us numerous five-star reviews and multiple service awards over the years.
Overview of Customer Reviews
AAA Furnace & Air Conditioning has received mostly positive reviews from customers, with many praising their professional and efficient service.
Positive Aspects
- Friendly and Knowledgeable Technicians: Many customers praised the technicians for being friendly, knowledgeable, and efficient in their work.
- Quick Response and Solution: Several customers appreciated the quick response and solution provided by AAA Furnace & Air Conditioning, especially in emergency situations.
- Excellent Customer Service: The company's customer service was praised for being accommodating, professional, and responsive.
- High-Quality Workmanship: Customers were satisfied with the quality of work provided by AAA Furnace & Air Conditioning, including installations, repairs, and maintenance.
Negative Aspects
- Some Unprofessional Behavior: A few customers reported unprofessional behavior from technicians, such as being late, not checking all possible issues, or not explaining the problem thoroughly.
- High Prices: Some customers felt that the prices charged by AAA Furnace & Air Conditioning were high, especially for replacement parts.
- Miscommunication: A few customers experienced miscommunication with the company, leading to misunderstandings or issues with scheduling.
Common Themes
- Professionalism: Many customers praised the professionalism of AAA Furnace & Air Conditioning's technicians and customer service representatives.
- Efficiency: Customers appreciated the quick response and solution provided by the company, especially in emergency situations.
- Quality of Work: The quality of work provided by AAA Furnace & Air Conditioning was a common theme among satisfied customers.
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