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Your Comfort is Our Top Priority

Ice Cold Air, LLC is a family-owned and operated air conditioning and heating company serving the Payson, Phoenix, Tempe, Scottsdale, Chandler, and Mesa areas. We prioritize excellent customer service and satisfaction through reliable repairs, installations, and comprehensive maintenance solutions.

Our Expertise and Services

We offer a comprehensive range of services tailored to both residential and commercial clients, including:

Air Conditioning

  • Air conditioning installation and repair
  • Routine maintenance and tune-ups
  • Problem diagnosis and repair of all major brands
  • Installation of energy-efficient cooling systems

Heating

  • Heating system installation, repair, and maintenance
  • Repair and installation of furnaces, heat pumps, and other heating equipment
  • Reduction of heating costs through efficient systems and maintenance

Additional Services

  • Installation and repair of commercial refrigeration equipment
  • Indoor air quality solutions
  • Ductwork cleaning and repair
  • Comprehensive system design and installation for new construction and renovations

Why Choose Ice Cold Air, LLC?

  • Experienced and certified technicians: We employ highly skilled and certified technicians who stay updated on the latest advancements in the industry.
  • 24/7 availability: We understand that emergencies can arise at any time, so we offer 24/7 emergency services.
  • Convenient scheduling: We offer flexible appointment scheduling to accommodate your busy schedule.
  • Exceptional customer service: We prioritize open communication, honesty, and transparency throughout the entire process.

Our Commitment

At Ice Cold Air, LLC, we are dedicated to providing reliable, efficient, and affordable solutions to all your heating, cooling, and refrigeration needs. We believe in building lasting relationships with our customers and becoming their trusted partners in maintaining comfortable and healthy indoor environments.

Reviews
Positive: The positive comments praise the company's prompt service, fair pricing, honest sales approach, high-quality work, and excellent customer service.
Negative: The negative comments criticize the company's response to problems with AC units, blaming the home instead of taking responsibility, and being unresponsive to calls.

Overview of Reviews

The reviews are mostly positive, with 8 out of 11 reviewers giving 5-star ratings. The reviewers praise Jeremy Pratt and his company, Ice Cold Air, for their fair pricing, honest work, and excellent customer service. Many reviewers mention their positive experiences with the company, citing prompt service, reasonable prices, and high-quality work.

Positive Comments

  • Fast and prompt service
  • Fair and reasonable pricing
  • Honest and straightforward sales approach
  • High-quality work and installation
  • Excellent customer service and responsiveness

Negative Comments

  • A few reviewers had negative experiences, citing issues with the company's response to problems with their AC units.
  • One reviewer mentioned that the company blamed the home and other factors for issues with their unit instead of taking responsibility.
  • Another reviewer mentioned that the company was unresponsive to their calls and only replied when they called from a different number.
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