Business Details
Emergency
services
Trusted HVAC & Critical Infrastructure Solutions in Wisconsin
Access, Inc., Inc. has established itself as Wisconsin and Upper Michigan's premier source for Heating, Ventilating, and Air Conditioning (HVAC) and critical support equipment and services. With over 200 combined years of engineering experience, our team collaborates with business owners, contractors, value-added resellers, and engineers to deliver reliable and economically sound solutions tailored to HVAC and critical infrastructure challenges. Our core focus centers on market-leading Power, HVAC, and Monitoring solutions designed to ensure uptime for mission-critical systems. Guided by core values emphasizing customer success, education, innovation, and tenacity, we provide comprehensive vendor partnerships and lifecycle support services.Our structured approachfrom discovery and education to execution and ongoing supportensures optimal system performance across diverse industries including government, healthcare, education, and manufacturing. Backed by factory-trained technicians and strategic partnerships with industry leaders like Vertiv, we offer preventive maintenance programs, emergency services, and cutting-edge technology solutions. Our commitment to quiet confidence and actionable results positions us as an irreplaceable resource for critical infrastructure needs in the Midwest region.
Services
HVAC Thermal Management
Battery Testing Services
DC Power Maintenance
Generator Services
UPS Preventive Maintenance
Electrical Maintenance Testing
Data Center Solutions
Emergency Repair Services
Preventive Maintenance Programs
Critical Infrastructure Support
Highlights and features
- We offer 200+ years of combined engineering experience in critical infrastructure solutions
- Our team works directly with Vertiv products and factory-trained technicians
- We provide 24/7 emergency services with local factory-authorized support
- Our lifecycle support includes system optimization and future planning services
- We serve diverse industries including government, healthcare, education, and manufacturing
Services
HVAC Thermal Management
Our HVAC Thermal Management services provide comprehensive mechanical, refrigeration, and preventive maintenance programs for commercial systems. This includes regular inspections, system optimization, and emergency repair services to ensure continuous operation. Our factory-trained technicians utilize advanced monitoring tools to identify potential issues before they cause downtime, maintaining optimal temperature control for mission-critical environments.
Battery Testing Services
Battery Testing Services evaluate DC power systems to ensure reliability during outages. Our program identifies system anomalies and end-of-life trends through regular inspections and capacity testing. With predictive maintenance options and remote monitoring capabilities, we help extend battery life, minimize downtime risks, and provide cost-effective replacement planning for data center operations.
DC Power Maintenance
DC Power Maintenance ensures continuous availability of mission-critical infrastructure through installation, upgrades, and preventive maintenance. Our services include compliance with NERC and IEEE standards, generator testing, and mobile power solutions. We offer turnkey services for all major brands while maintaining system integrity during maintenance operations.
Generator Services
As factory-authorized service providers for leading generator brands, we offer preventive maintenance and emergency repair services. Our capabilities include system testing, parts replacement, and 24/7 emergency support. We maintain a comprehensive parts inventory and provide customized maintenance plans to ensure reliable backup power during outages.
UPS Preventive Maintenance
UPS Preventive Maintenance services ensure continuous operation during power failures. Our factory-trained technicians perform system assessments, component inspections, and firmware updates without disrupting operations. The program includes battery testing, predictive maintenance options, and rapid parts replacement to extend equipment life and prevent unexpected failures in critical environments.
People
Lee Heeter
President
With extensive leadership experience in critical infrastructure solutions, Lee Heeter oversees strategic operations at Access, Inc., Inc. His expertise in HVAC and power systems ensures the company maintains its position as Wisconsin's premier service provider for mission-critical environments.
John Heeter
Vice President
As Vice President, John Heeter focuses on expanding Access, Inc., Inc.'s service capabilities and maintaining industry partnerships. His technical background in HVAC and critical support systems ensures clients receive optimal solutions for their infrastructure needs.
Seth Heeter
VP - Critical Support
Seth Heeter leads critical support operations, specializing in data center infrastructure and power management solutions. His technical expertise ensures clients receive tailored services that maintain system reliability and operational continuity.
Mark Fernstrum
Outside Sales Engineer
Mark Fernstrum provides technical sales support for HVAC and power solutions. With deep industry knowledge, he helps clients identify appropriate infrastructure systems that balance performance requirements with economic considerations.
Tony Douglas
Outside Sales Engineer
Tony Douglas specializes in connecting clients with customized HVAC and critical infrastructure solutions. His engineering background enables him to translate technical requirements into practical system implementations that meet specific operational needs.
Questions
What types of HVAC services do you offer for commercial facilities?
We provide comprehensive HVAC Thermal Management services including preventive maintenance, system optimization, and emergency repairs for commercial and mission-critical environments.
Do you offer 24/7 emergency service for critical infrastructure?
Yes, we provide 24/7 emergency services with local factory-authorized support for all critical power and HVAC systems through our dedicated dispatch team.
What areas do you serve for HVAC and power maintenance?
We primarily serve Wisconsin and Upper Michigan, providing on-site services for HVAC systems, power infrastructure, and critical monitoring solutions.
Do you offer preventive maintenance programs for data center equipment?
Yes, we offer comprehensive preventive maintenance programs for data center infrastructure including UPS systems, battery testing, and DC power maintenance services.
What generator brands do you service and support?
We are factory-authorized service providers for Taylor, Hipower, Generac, Gillett, Aska, and Briggs and Stratton generators while servicing all makes and models.
Can you help with critical infrastructure assessments and system upgrades?
Our team provides system assessments, upgrade planning, and implementation services for HVAC, power, and monitoring systems in mission-critical environments.
