At Cox Heating & Air Conditioning, we take pride in being a leading HVAC contractor located in Clearwater, FL. With over 60 years of experience, our family-owned business has built a reputation for providing expert advice and outstanding customer service to single-family homes, retail outlets, office buildings, industrial facilities, and more.
Our Story
Since 1958, we have been dedicated to providing courteous, professional service and unsurpassed technical expertise to the people of Pinellas and Hillsborough counties, as well as the surrounding areas. Our company has grown over the years, but our commitment to our customers has remained the same. We strive to build strong relationships with our customers, and we pride ourselves on our highly-trained employees who are certified by North American Technician Excellence.
Our Services
We offer a wide range of services to our customers, including:
- Residential and commercial air conditioning and heating installation, service, and repair
- Indoor air quality control, including ventilation systems, air purification systems, and dehumidifiers
- Design of HVAC systems for new construction or existing structures
- Semi-annual tune-ups of HVAC systems
Expertise and Customer Service Are Our Priorities
Our technicians undergo extensive and ongoing factory training, ensuring that they are up-to-date on the latest technology and techniques. We take pride in our highly-trained employees, and we strive to provide premium customer service. We have technicians available 24 hours a day, seven days a week, to ensure that our customers receive prompt and courteous service.
Our Mission
Our mission is to provide innovative and cost-effective comfort system solutions to our customers, while maintaining our commitment to excellence and customer satisfaction. We care about the air you breathe, and we strive to create a healthy and comfortable indoor environment for our customers.
Overview of Reviews
The reviews of Cox Heating & Air Conditioning are overwhelmingly positive, with many customers expressing satisfaction with the company's services.
Positive Reviews
The majority of reviewers praised the company's professionalism, promptness, and honesty. Many customers appreciated the thorough inspections and diagnoses provided by the technicians, as well as the company's ability to fix issues efficiently and at a reasonable cost. Several reviewers also mentioned the excellent customer service, with staff being friendly, knowledgeable, and accommodating.
Negative Reviews
A few reviewers had negative experiences with the company. One reviewer felt ripped off after being charged $200 for a diagnostic visit, while another reviewer was disappointed with the company's pricing and felt that it was unfair. A couple of reviewers also experienced issues with the company's communication and responsiveness.
Common Themes
- Professionalism: Many reviewers praised the company's professionalism, with technicians being knowledgeable, courteous, and efficient.
- Honesty: Several reviewers appreciated the company's honesty, with technicians providing accurate diagnoses and not trying to upsell unnecessary services.
- Promptness: Many reviewers were impressed with the company's prompt response times and ability to fix issues quickly.
- Fair Pricing: Several reviewers mentioned that the company's pricing was reasonable and competitive.
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