Business Details
50+ Years
experience
Trusted HVAC and Home Warranty Services for Comfortable Living
Broward Factory Service was founded in 1973 with a vision to provide comprehensive home comfort solutions through integrity and exceptional service. Starting as a local initiative in Broward County, we have expanded to serve 18 locations across Florida, Texas, Arizona, and Nevada. Our mission remains rooted in treating customers like family, ensuring their comfort through reliable HVAC services, home warranties, and maintenance plans. With over 200 dedicated employees and three generations of leadership, we combine decades of industry experience with certified, insured technicians to deliver personalized solutions.Our commitment to quality is reflected in our use of factory-trained professionals, emphasis on energy efficiency, and customer-centric approach that prioritizes transparency and trust. We stand by our values of hard work, integrity, and community, making us a trusted partner for homeowners seeking long-term comfort and peace of mind.
Services
HVAC Repair
Home Warranty Plans
AC Maintenance
Water Heater Services
Heat Pump Sales
Indoor Air Quality Solutions
Details
- Year established: 1973
Highlights and features
- 40+ years of experience in HVAC and home warranty services
- Family-owned business with three generations of leadership
- 200+ certified, insured, and professional technicians
- Serving 18 locations across Florida, Texas, Arizona, and Nevada
- Comprehensive service plans for HVAC, water heaters, and indoor air quality
What people say
Exceptional service
Professional and personable
Prompt and thorough
Energy-efficient solutions
Trustworthy technicians
Services
HVAC Repair
Our certified technicians provide prompt HVAC repair services for all major brands, ensuring systems operate efficiently. We prioritize emergency fixes while maintaining equipment longevity. Customers benefit from transparent diagnostics and durable solutions for year-round comfort.
Home Warranty Plans
BFS offers comprehensive home warranty plans covering HVAC systems, water heaters, and major appliances. These plans protect against unexpected repair or replacement costs with no service fees, providing financial security and peace of mind.
AC Maintenance
Annual AC maintenance plans include 20-40 point inspections to optimize system performance. Regular servicing extends equipment lifespan, reduces energy bills, and prevents breakdowns through proactive care by factory-trained technicians.
Water Heater Services
We service and replace gas, electric, and tankless water heaters with energy-efficient models. Our technicians ensure safe, reliable operation while offering maintenance plans to prevent unexpected failures and costly emergencies.
Indoor Air Quality
BFS installs UV germicidal filters to eliminate 87-99.9% of airborne contaminants. This solution addresses mold, bacteria, and allergens, improving air quality for healthier living environments in homes with vulnerable occupants.
People
Crockett Herd
President
Founder of Broward Factory Service with over 40 years of industry experience. Built the company on integrity-driven values, expanding it to serve four states while maintaining family-centric business practices.
Darren Hiller
Account Executive
Serves Dallas, TX, with 20+ years in real estate and home warranty sales. Focuses on building client relationships and providing tailored coverage solutions for residential properties.
Jessica Watson
Account Executive
Represents Melbourne and Fort Pierce, FL, with a background in criminal justice. Prioritizes homeowner satisfaction through comprehensive warranty plans and personalized service approaches.
Laquita King
Account Executive
Serves San Antonio and Austin, TX, with prior experience in real estate and title sales. Committed to client success through detailed home warranty consultations and support.
Questions
What does a home warranty cover?
BFS home warranties cover HVAC systems, water heaters, electrical systems, plumbing, and major appliances against unexpected breakdowns with optional add-ons for pools and spas.
How much does AC maintenance cost?
Maintenance plans start at $99 annually, including two inspections and priority service scheduling. Costs vary based on system size and coverage scope.
Do you service all HVAC brands?
Yes, our technicians work on all major brands including Carrier, Trane, Rheem, and Mitsubishi, with factory-certified expertise for proper installation and repairs.
Can I add central air to a furnace-only home?
Yes, we install cooling coils and condensing units to retrofit existing furnaces, providing year-round climate control solutions for homes without current AC systems.
What are the benefits of a tankless water heater?
Tankless models offer on-demand hot water, 20-30% energy savings, longer lifespan, and space savings compared to traditional storage tanks, with rebates available for qualified installations.
How often should HVAC filters be replaced?
Replace disposable filters monthly during peak usage or clean reusable filters every three months to maintain system efficiency and indoor air quality standards.
