Experience the Cool Bear Difference - Your Partner in Home Comfort!
At Cool Bear Services, we are dedicated to providing exceptional heating, cooling, and indoor air quality services to our valued customers in the greater South Florida area. With years of experience in the industry, we have established ourselves as a reputable and trustworthy HVAC contractor, committed to delivering top-notch solutions to meet the unique needs of our clients.
Our Vision
Our vision is to provide superior quality services that exceed our customers' expectations, building long-term relationships and earning their loyalty. We strive to stay at the forefront of the latest technologies and industry advancements, ensuring that our clients receive the most efficient and cost-effective solutions for their heating, cooling, and indoor air quality needs.
Our Services
At Cool Bear Services, we offer a comprehensive range of services designed to provide our clients with comprehensive solutions for their home comfort needs. Our skilled technicians are trained to provide expert installation, repair, and maintenance services for air conditioning, heating, and indoor air quality systems. We pride ourselves on our attention to detail, prompt response times, and commitment to providing exceptional customer service.
Air Conditioning Services
Our air conditioning services include installation, repair, and maintenance of air conditioning systems of all sizes, from small residential units to large commercial systems. We offer a range of high-efficiency air conditioning models, multi-climate zone systems, wired, wireless, and digital thermostats, and more.
Heating Services
Our heating services include installation, repair, and maintenance of heating systems, including gas heat, oil heat, and heat pumps. We offer Energy Star-rated system installations and efficient solutions to keep your home warm and cozy during the cold winter months.
Indoor Air Quality Services
We understand the importance of maintaining good indoor air quality for the health and well-being of your family. Our indoor air quality services include installation and maintenance of air purifiers, air filtration systems, HEPA filters, UV germicidal lights, and energy recovery ventilators.
Installation Experience
The reviews highlight both positive and negative experiences with Cool Bear's installation process. On the positive side, some reviewers praised the professionalism and expertise of the installation crew, who did a neat and clean job, explaining the process and answering questions. On the negative side, some reviewers experienced poor communication, no-shows, and unprofessional behavior from the sales representatives and technicians.
Customer Service
Cool Bear's customer service was heavily criticized in the reviews. Many reviewers experienced long hold times, unavailability of managers, and unhelpful representatives. Some reviewers were put on hold for extended periods, only to be disconnected or ignored.
Sales Representatives
Some reviewers were unhappy with the sales representatives, citing unprofessional behavior, lack of communication, and misinformation. One reviewer was told that the installation could be done quickly, but the actual process was much longer and more complicated.
Technicians
The technicians, on the other hand, received mostly positive reviews. Many reviewers praised their expertise, professionalism, and willingness to explain the installation process.
