Your Home Comfort is Our Top Priority
Town & Country Oil has been a trusted provider of home comfort services in Westchester County, New York for nearly a century. Founded in 1927, we have built our reputation on delivering quality heating oil, exceptional customer service, and reliable heating and cooling solutions. Our mission is to ensure that our customers enjoy optimal comfort in their homes all year round.
Our Services
At Town & Country Oil, we offer a comprehensive range of services to meet all your home comfort needs.
- Heating Oil Delivery: We provide dependable heating oil delivery services to keep your home warm during the cold winter months. Our automatic delivery option ensures that you never run out of fuel, while our budget and pricing plans help you manage your heating costs.
- Heating Equipment Services: Our team of experienced technicians provides installation, maintenance, and repair services for all types of heating equipment. From oil heating equipment to water heaters, we have the expertise to keep your systems running smoothly and efficiently.
- Air Conditioning Services: Stay cool in the summer with our top-notch air conditioning services. We offer tune-ups, repairs, and installations to ensure that your AC system is ready to keep you comfortable when you need it most.
- Emergency Services: We understand that heating and cooling emergencies can happen at any time. That's why we offer 24/7 emergency services to our customers. Our skilled technicians are always on call to help you in your time of need.
- Oil Tank Protection: Protect your oil tank and your investment with our oil tank protection service. This optional coverage provides peace of mind and protection against costly tank failures.
Why Choose Town & Country Oil?
At Town & Country Oil, we pride ourselves on our commitment to customer satisfaction. Here are a few reasons why our customers choose us:
- Excellent Customer Service: We are dedicated to providing exceptional customer service. Our knowledgeable and friendly staff are always ready to assist you with any questions or concerns you may have.
- Expert Technicians: Our team of experienced technicians has the skills and knowledge to handle all your heating and cooling needs. From installations and repairs to routine maintenance, you can count on us to get the job done right.
- Competitive Prices: We offer competitive prices on all our products and services. Our budget and pricing plans make it easy to manage your heating costs, while our specials and discounts help you save even more.
- Reliability: With nearly a century of experience, you can trust Town & Country Oil to be there when you need us. We are committed to delivering quality products and services that you can rely on.
Join the Town & Country Oil family today and experience the difference for yourself. Contact us to learn more about our services or to request an appointment.**
Overall Experience
The reviews highlight a mixed bag of experiences with the company. While some customers have had excellent experiences with the company, others have had disappointing and frustrating encounters.
Dependable and Responsive Service
Many customers have praised the company's reliable and prompt service. They have mentioned that the company is responsive, and their workers are friendly, helpful, and professional.
Issues with Billing and Emergency Services
On the other hand, some customers have had issues with billing, with one customer claiming they were sent a bill for a service they didn't use. Another customer experienced a "puff back" incident and had to wait hours for the company to restore heat, and then had issues with an empty oil tank with no response from the service person on call.
High Prices and Lack of Transparency
A few customers have complained about high prices, with one customer claiming they were quoted an exorbitant price for a hot water tank replacement. Another customer felt that the company was not transparent about their pricing and that they had to ask for a fair price.
