Who We Are
Air Flow Pros Heating & Air Conditioning is a leading provider of comprehensive HVAC services for residential and commercial clients in the San Francisco Bay Area. Founded on the values of integrity, professionalism, and exceptional customer service, we are committed to keeping your home or business comfortable and efficient all year round.
Our Expertise
Our experienced team of technicians is highly skilled in all aspects of heating, ventilation, and air conditioning. We provide a comprehensive range of services, including:
**Heating
- Installation and maintenance of gas furnaces
- Repair and replacement of heating components
- Seasonal tune-ups and efficiency upgrades
**Cooling
- Installation, repair, and maintenance of air conditioners and heat pumps
- Duct cleaning and refrigerant management
- Comprehensive inspection and diagnosis of cooling system issues
**Indoor Air Quality
- Installation and maintenance of air cleaners, humidifiers, and UV lights
- Assessment and mitigation of indoor air pollution sources
- Comprehensive indoor air quality assessments
**Additional Services
- Installation and maintenance of thermostats, zoning systems, and programmable thermostats
- Preventative maintenance plans to save you money and maximize system efficiency
- Emergency repair services available 24/7
Our Promise to You
At Air Flow Pros, we believe in:
- Personalized Solutions: We take the time to understand your unique needs and provide customized solutions.
- Quality Service: We use only the highest quality parts and equipment from trusted manufacturers.
- Honest Communication: We provide clear and upfront pricing, with no hidden fees or surprises.
- Exceptional Customer Service: Our team is dedicated to exceeding your expectations and offering personalized attention.
Why Choose Air Flow Pros?
With decades of experience and a proven track record, Air Flow Pros is your trusted partner for all your HVAC needs. We are committed to:
- Prompt service: We respond quickly to your inquiries and schedule appointments at your convenience.
- Transparency: We provide clear cost estimates and detailed reports to keep you informed.
- Expertise: Our technicians are fully licensed and certified to handle all your heating and cooling concerns.
- Customer satisfaction: Your satisfaction is our top priority. We are committed to your comfort and peace of mind.
Overview of Reviews
The reviews of Air Flow Pros, a heating, ventilation, and air conditioning (HVAC) company, are mostly positive, with customers praising the company's professionalism, efficiency, and expertise. However, there are some negative reviews that highlight issues with customer service and business practices.
Positive Reviews
The majority of the reviews are positive, with customers praising the company's timely and efficient service, professional engagement, and expertise. Many reviewers mentioned the company's ability to troubleshoot and resolve complex HVAC issues, and its willingness to go the extra mile to ensure customer satisfaction.
Negative Reviews
On the negative side, some reviewers expressed dissatisfaction with the company's customer service, citing rude behavior and a lack of accountability. One reviewer mentioned that the company's owner, Jose, refused to complete a job despite being paid, and then denied prior work had been done. Another reviewer complained about the company's business practices, specifically the owner's occupation of street parking spaces.
Concerns About Business Practices
Some reviewers raised concerns about the company's business practices, including the occupation of street parking spaces and a lack of accountability. One reviewer mentioned that the company's business is run from a residential basement, which may be problematic.
Positive Aspects
Despite some negative reviews, many customers praised the company's professionalism, expertise, and efficiency. The company's ability to troubleshoot and resolve complex HVAC issues was a common theme among the positive reviews.
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