Your Partner in Comfort, Efficiency, and Quality
Our Story
1HVAC's journey began in 1938, fueled by a vision to bring innovation, quality, and value to HVAC services. Over eight decades, we've evolved from humble beginnings to become a diversified company encompassing various industries. Today, we proudly stand as a manufacturer, representative, and distributor, serving both residential and commercial customers.
What We Do
Our expertise spans various areas, including:
1. Residential HVAC Systems
- Providing affordable and efficient solutions for heating, cooling, and ventilation needs in homes.
- Offering a diverse range of products from trusted brands like Brock Air Products, ACiQ, and Lockwood Products.
2. Commercial & Industrial HVAC Systems
- Customizing climate control solutions for commercial and industrial spaces.
- Extensive experience in handling large-scale projects and complex requirements.
3. Sheet Metal Fabrication & Laser Cutters
- Fabricating precision metal parts and components for diverse applications.
- Featuring state-of-the-art laser cutters for accurate and efficient cutting.
4. Boiler Systems & Ancillaries
- Supplying reliable and efficient boiler systems for industrial and commercial applications.
- Offering a comprehensive selection of accessories and parts for optimal performance.
Our Brands
We partner with leading manufacturers like ACiQ, Brock Air Products, Lockwood Products, Precision Duct Systems, STEALTH, and Underwood Air Systems to bring you the best products available.
Our Values
Four core values guide us:
- Value-driven: We offer competitive prices without compromising quality.
- Innovation: We stay updated with the latest industry trends and technologies.
- Employee-focused: We cultivate a positive and supportive work environment for our team.
- Community-minded: We actively support local organizations and initiatives.
Contact Us
For further information or to discuss your specific needs, please visit our contact page or reach out to us directly. We look forward to assisting you!
Customer Reviews of Brock's
Mixed Experiences with Customer Service and Product Quality
Negative Experiences
The majority of the reviews express dissatisfaction with the company's customer service, product quality, and business practices. Several reviewers reported issues with damaged goods, bed bug infestations, and unprofessional behavior from management. Some reviewers also mentioned that the company failed to honor warranties and sold products that were not authentic.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company, praising the helpfulness of the staff, the quality of the products, and the expertise of the technicians.
Common Issues
Some common issues that arose from the reviews include:
- Damaged goods: Multiple reviewers reported receiving damaged goods, and the company's response was inadequate.
- Bed bug infestations: Two reviewers mentioned bed bug infestations in the store and on equipment.
- Unprofessional behavior: Some reviewers reported unprofessional behavior from management, including ignoring customer concerns and failing to honor warranties.