Delivering the Highest Quality Service Since 1984
Since 1984, JD's Prompt Plumbing, Heating & Air Conditioning has been the go-to solution for all HVAC and plumbing needs in the Lubbock area. Our mission is to deliver the finest services with a focus on quality, promptness, and professionalism. We pride ourselves on treating our customers the way we would want to be treated.
Our Story
Our journey began when two entrepreneurs, driven by a passion to provide exceptional service, started this family-owned business. Since then, we have strived to be the most trusted HVAC and plumbing company in the region. Over the years, we have expanded our services to cater to the needs of residential and commercial clients.
Services
We offer a comprehensive range of services, including:
Air Conditioning
- Air Conditioning Maintenance & Repair
- Air Conditioning Installation & Replacement
- Duct Services
- Ductless Systems
- Central Air Conditioners
- Heat Pumps
- Wifi / Smart Thermostats
Heating
- Heating Maintenance & Repair
- Heating Installation
- Furnaces
- Ductless Systems
- Duct Services
- Heat Pumps
- Wifi / Smart Thermostats
Indoor Air Quality
- Duct Services
- Air Filtration Systems
- Air Purifiers
- Dryer Vent Cleaning
- Humidifiers and Dehumidifiers
Plumbing
- Drain and Sewer
- Bathroom and Kitchen Plumbing
- Water Heaters
- Emergency Plumbing
- Gas Piping
- Main Water Line
- New Construction Plumbing
- Repiping
- Slab Leak Detection and Repair
- Sump Pumps
- Video Pipe Inspection
Commercial Services
- Commercial Plumbing
- Commercial Air Conditioning
- Commercial Heating
- Commercial Indoor Air Quality
Comfort Club
Join our Comfort Club for exclusive benefits, including semi-annual 21-point inspections and precision tune-ups, 15% discounts on repairs, and priority service. Contact us to learn more about our financing options.
Awards and Affiliations
We are proud members of the Texas Apartment Association, Texas Association of Builders, BBB, and Bryant. Our commitment to quality and customer satisfaction has earned us the trust and loyalty of our customers.
Our Promise
At JD's Prompt Plumbing, Heating & Air Conditioning, we are dedicated to providing exceptional service that exceeds our customers' expectations. Our team of skilled technicians and plumbers will work with you to ensure that your HVAC and plumbing needs are met with speed, professionalism, and courtesy.
Excellent Customer Service and Quality Work
Professionalism and Expertise
Multiple reviews highlight the professionalism, courtesy, and expertise of JD's plumbing team, including Jason, William, Jarron, George, and Lee. Customers appreciate their prompt response, kindness, and willingness to explain the issues and solutions.
Efficient and Timely Service
Several reviews praise the promptness and efficiency of JD's service, with technicians arriving on time and completing tasks quickly. Customers appreciate the convenience of receiving text updates before the technician's arrival.
Competitive Pricing and Quality Work
Reviews mention competitive prices, flawless workmanship, and attention to detail. Customers are satisfied with the quality of work, prompt response, and reasonable prices.
Positive Experiences
Many reviews express gratitude towards JD's plumbing team for their exceptional service, friendly attitude, and willingness to help.
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