At Flori Heating, Cooling, and Plumbing, we pride ourselves on being a one-stop-shop for all your heating, cooling, and plumbing needs. Our team of experienced professionals has been serving the communities of Cape Girardeau, Perryville, Sikeston, and Southern Illinois for years, providing top-notch products and services that guarantee comfort, reliability, and efficiency.
Our Services
We offer a wide range of services, including new installation, upgrade or replacement, repair service, preventive maintenance, and service agreements. Our team of trained technicians is equipped to handle all makes and models of heating and cooling systems, and we also provide extended warranties on new equipment. Additionally, we specialize in indoor air quality solutions, sheet metal fabrication, drain and sewer repair, and air duct sealing. Whether you're a homeowner or a business owner, we've got you covered.
Our Products
As a Bryant Factory Authorized Dealer, we carry a complete line of indoor comfort equipment, including air conditioners, heat pumps, gas furnaces, programmable thermostats, humidifiers, ductless split systems, geothermal systems, boilers, air cleaners, and zoning products. We also offer whole home humidifiers and air purifiers to improve indoor air quality. Our team of experts will work with you to customize a solution that meets your unique needs and budget.
Why Choose Us
At Flori Heating, Cooling, and Plumbing, we're committed to providing exceptional customer service, superior products, and expert installation and repair services. Our team is dedicated to helping you achieve optimal comfort, energy efficiency, and indoor air quality in your home or business. With our 100% satisfaction guarantee and emergency service available 24/7, you can trust us to get the job done right.
Our History and Qualifications
Our company has a rich history of providing top-quality products and services to the communities we serve. Our team of experienced professionals has the knowledge, skills, and expertise to handle all your heating, cooling, and plumbing needs. We're proud to be a Bryant Factory Authorized Dealer and to have earned a reputation for excellence in our industry.
Excellent Service and Quality Equipment
The majority of the reviews showcase excellent service and quality equipment from Flori. Dennis Graviett and Kathy Agin both gave 5-star ratings after having a positive experience with the company. Dennis praised Don and his team for their amazing service and quality equipment, stating that they did a great job explaining their options and answering their questions. Kathy, on the other hand, commended Don and his crew for being professional and working hard to take care of her maintenance and emergency needs.
Effective Communication and Quick Response
Several reviewers praised Flori's quick response and effective communication. Galactic Ranch, a repeat customer, praised the company's ability to complete a dual unit removal and new install in just 2 days. Paul Muru, whose home warranty company sent Flori to evaluate and replace his furnaces, praised the company's communication with his warranty company and the efficient installation process.
Poor Service and Communication
However, not all reviews were positive. Lorri Rothert and Beers 'N. Gears Dylan both gave 1-star ratings after having a poor experience with the company. Lorri described the company's poor customer service, stating that the owner seemed more interested in telling his customers about his overworked woes than doing the work. Beers 'N. Gears Dylan complained about the lack of care from the person on the phone, who spent 3 minutes rambling on about numbers without providing a quote.
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