: "Your trusted partner in energy and HVAC services"
Our Mission
At Affordable Fuels and Service, our mission is to provide our customers with reliable, affordable, and prompt delivery of heating oil and diesel fuel. We strive to build long-lasting relationships with our customers by offering excellent customer service, competitive pricing, and expert knowledge in the heating and cooling industry.
Our History
Founded in 1978, Affordable Fuels and Service has been serving the Nassau and Suffolk counties in New York for over 40 years. Our family-owned and operated business has earned a reputation for dependability, fairness, and expertise. We take pride in our ability to provide our customers with top-notch service, competitive pricing, and a deep understanding of the heating and cooling industry.
Our Services
At Affordable Fuels and Service, we offer a wide range of services designed to meet the unique needs of our customers. Whether you're looking for heating oil delivery, diesel fuel delivery, or HVAC services, we've got you covered. Here are some of the services we offer:
- Heating Oil Delivery: We provide prompt, reliable delivery of heating oil to your home or business. Our staff is dedicated to ensuring that you receive the best possible service at the most competitive prices.
- Diesel Fuel Delivery: If you're in need of diesel fuel for your business or vehicle, we've got you covered. Our diesel fuel delivery service ensures that you never run out of fuel when you need it most.
- HVAC Services: Our team of experienced technicians is dedicated to providing expert HVAC services, including installation, maintenance, and repair of heating and cooling systems.
Why Choose Us
At Affordable Fuels and Service, we're committed to providing our customers with exceptional service, unmatched expertise, and competitive pricing. Here are just a few reasons why you should choose us:
- Prompt and Reliable Delivery: We understand the importance of timely delivery, which is why we ensure that our customers receive their heating oil and diesel fuel on time, every time.
- Competitive Pricing: We strive to offer the most competitive pricing in the industry, ensuring that our customers receive the best value for their money.
- Expert Knowledge: Our team of experienced technicians and customer service representatives are dedicated to providing our customers with expert knowledge and personalized service.
Get in Touch
At Affordable Fuels and Service, we're always here to help. If you have any questions or concerns about our services, please don't hesitate to contact us. Visit our website, give us a call, or stop by our office to learn more about how we can serve your needs.
Quality of Service
Some reviewers have experienced excellent customer service from Affordable Fuels, with issues resolved promptly and efficiently. Others have reported poor service, including long wait times for delivery and unprofessional behavior from staff. The company's reputation varies depending on the specific interaction and location.
Communication
Communication issues have been a common complaint among reviewers. Some have received conflicting information about the status of their deliveries or experienced difficulty in getting in touch with the company. Online ordering systems have also been criticized for being unclear or misleading.
Value for Money
Reviewers have mixed opinions about the value for money offered by Affordable Fuels. Some have praised the company's competitive pricing, while others have criticized the high cost of their products and services.
Staff Conduct
There have been allegations of unprofessional behavior from certain staff members, including rudeness and dishonesty. Some reviewers have reported feeling disrespected or mistreated during interactions with the company.
Values and Mission
It appears that Affordable Fuels' values and mission may be out of alignment with their customer service. Some reviewers have expressed disappointment and frustration with the company's actions and attitude.
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