Making Life More Comfortable Since 1936
At Hill York Service Company, we take pride in being a full-service commercial HVAC company, dedicated to providing energy-efficient solutions for the installation, maintenance, and repair of a wide range of commercial heating, cooling, and ventilation systems across Florida. Since 1936, we have been committed to making life more comfortable for our customers, and we continue to do so with our expertise in mechanical contracting, mechanical services, and building automation.
Our Services
We offer a comprehensive range of services, designed to meet the unique needs of our customers. Our services include:
- Service Agreements: We provide customized service agreements to ensure that your HVAC systems are running efficiently and effectively, minimizing downtime and reducing energy costs.
- Service Repairs: Our team of expert technicians is always ready to respond to any repair needs, ensuring that your systems are up and running quickly and efficiently.
- Retrofits: We specialize in retrofitting existing systems to improve energy efficiency and reduce energy costs.
- Building Automation: Our team of experts designs and installs building automation systems to optimize energy efficiency, improve indoor air quality, and increase system reliability.
- Engineering & Pre-Construction: We provide comprehensive engineering and pre-construction services, including design-build, design-assist, and plan-spec projects.
- Construction: Our team of experienced construction professionals delivers high-quality construction projects on time, within budget, and with exceptional customer service.
- Critical Environments: We specialize in designing, building, and maintaining critical environments, including data centers, laboratories, and healthcare facilities.
Meet The Leadership Team
Our leadership team is comprised of experienced professionals, dedicated to delivering exceptional service and unparalleled expertise to our customers. Our team includes:
- Bruce Burdon, Acting President & CEO
- Nikole Dunabeitia, Chief Operating Officer
- John Cancel, Vice President of Engineering and Pre-Construction Services
- Staci Desharnais, Human Resources
- Rodney Pacheco, Vice President of Business Development
- Austin Pingleton, Service Manager, Tampa
- Scott Adler, General Manager, South Florida Service
- Gesus Sainz de la Maza, Vice President of Service Sales
- Anthony Scalone, General Manager, West Palm Beach
- Brian Davis, General Manager, Melbourne
- Todd Aquilo, General Manager, South Florida Service
- Craig Calley, Construction Operations Manager, Tampa
- Derek Back, Director of Safety
Sustainability
At Hill York Service Company, we are committed to sustainability and reducing our environmental footprint. We strive to create sustainable environments where people, productivity, and prosperity can thrive. Our comprehensive services help create sustainable environments, and we are dedicated to making a positive impact on the communities we serve.
Poor Customer Service and Overcharging
Several customers have reported poor customer service and overcharging from Hill York. One customer, Karen Minutoli, had a frustrating experience with the company, stating that they stalled her repair for over 1.5 years and did not stand behind their product. Jan Wieczerzak also had a negative experience, citing that the technician overcharged him and the tech manager was rude and confrontational. Lonnie Maier had a similar experience, saying that the company's pricing was exorbitant and that they took advantage of him.
Warranty and Billing Issues
Some customers have reported issues with the company's warranty and billing practices. Bill Maier and Lonnie Maier both reported being charged exorbitant prices for services and having to dispute the charges. John Medlock reported that Hill York did not close a permit and then wanted to charge him $2,250 for their mistake.
Complaints about Technicians and Communication
Several customers have complained about the company's technicians and communication. Be Imi reported being charged for two hours of work when the technician only worked for 35 minutes. Philip B. was also upset about the cost of the service, stating that it was daylight robbery. Doug Pavlic reported issues with the installation of new A/C systems and the subsequent repairs needed.
Positive Experiences
However, not all customers have had negative experiences with Hill York. Bill Haggerty praised the company's efforts to get their air conditioning system up and running, stating that the technicians stayed for an extra eight hours to resolve the issue. Marcus P. thanked Hill York for their help in selecting the best A/C unit for his home, citing their patience and knowledge. Maureen L. reported that the company quickly resolved her air conditioning issue, and Matt D. praised their skilled professionals. Angie Darr and William Meleski also reported positive experiences with the company.
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