Lakes Area Plumbing is a family-owned and operated company that has been providing top-notch plumbing, HVAC, and water treatment services to homeowners and small business owners in the Brainerd Lakes Area and surrounding communities since 2002. Our team of highly trained and experienced professionals is dedicated to delivering exceptional service, using only the latest technology and equipment, and partnering with some of the industry's leading manufacturers to ensure our customers receive the best possible results.
Our Services
At Lakes Area Plumbing, we understand that every home is unique, and that's why we offer a wide range of services to cater to our customers' diverse needs. Our services include:
- Plumbing: From leaky faucets to clogged drains, our expert plumbers can handle all your plumbing needs, including new construction and remodel services for residential and light commercial properties.
- HVAC: Our trained professionals can install, repair, and maintain Armstrong Air heating and cooling systems, as well as Ducane heating and cooling equipment.
- Water Treatment Systems: We offer a variety of water treatment systems, including installation, repair, and maintenance of Water-Right water treatment systems.
- Water Heaters: Our team can install, repair, and replace A.O. Smith tankless water heaters.
- Pool Heating: We provide installation, repair, and maintenance services for radiant heat systems.
- Seasonal Home and Cabin Services: We offer opening and closing services for seasonal homes and cabins, including HVAC start-ups and shut-downs, maintenance checks, and more.
Certifications and Partnerships
At Lakes Area Plumbing, we take our certifications and partnerships very seriously. We are proud to hold the following certifications:
- MN Plumbing Contractor License PC643829
- MN Master Plumbing License 037805-PM
- Viega Certified
- Uponor-Wirsbo Certified
- GasTite Certified
- Armstrong Air Authorized Dealer
- Steffes Corp. Authorized Dealer
- Water-Right Authorized Dealer
We are committed to staying up-to-date with the latest industry developments and technologies to ensure our customers receive the highest level of service and expertise.
Gerhards Showroom
We are proud to partner with Gerhards Showroom, the largest and most versatile kitchen and bath showroom in the upper Midwest. Their professional services and showroom capabilities allow us to provide our customers with a wide range of eco-friendly kitchen and bath choices, from tubs and toilets to sinks and faucets. You'll find a variety of styles to meet your tastes, including specialty products like tankless water heaters, countertops, cabinetry, and central vacuum systems.
Our Team
As a family-owned and operated company, we take pride in our exceptional team of plumbers and HVAC technicians. Our team is led by Mark Andrews, a Master Plumber and Journeyman Pipefitter with over 25 years of experience in the industry. Mark's extensive background in commercial/industrial plumbing, pipefitting, and radiant heating systems ensures that our customers receive the highest level of service and expertise.
Community Involvement
At Lakes Area Plumbing, we are committed to giving back to our local communities. We take part in summer festivals and support various community organizations, including the Nisswa Chamber of Commerce.
Poor Customer Service
Several reviewers reported experiencing poor customer service from Lakes Area Plumbing. Some reviewers mentioned that they received dismissive and unprofessional treatment from the company's representatives. For example, Author Daniel Pasch reported rudeness from a young female employee, while Author Brian Robinson Captain Godual was told to call back in the morning by a representative who was also rude. These incidents led to the customers feeling disrespected and frustrated.
Lack of Preparedness
Additionally, some reviewers noted that the company's employees were unprepared for the services they were supposed to provide. Author Tr B. reported that the technician who came to fix a problem at their house asked for a bucket, paper towels, and cardboard, even though it turned out that the technician already had a bucket. This lack of preparation was perceived as unprofessional.
Exceptional Service
On the other hand, Author Kegan Imgrund had a positive experience with the company. They reported that the technician was very helpful and knowledgeable, even coming out to help them on a weekend after hours. This reviewer highly recommended the company.
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