Treating every service call like it was our own family calling.
At Hug Plumbing, Heating, and Cooling, we understand the importance of having a dependable and efficient plumbing, heating, and cooling system in your home or business. Our experienced team of technicians is dedicated to providing top-notch services, tailored to meet the unique needs of our customers in Sonoma County and surrounding areas. We take pride in our commitment to quality, reliability, and customer satisfaction.
Our mission is to provide expert solutions for all your plumbing, heating, and cooling needs, from faucet repairs to air conditioner services. Our team of licensed professionals is trained to diagnose and fix issues promptly and efficiently, ensuring minimal disruption to your daily life. We strive to build long-term relationships with our customers by delivering exceptional service, transparent communication, and fair pricing.
Our Services
As a full-service plumbing, heating, and cooling company, we offer a wide range of services to cater to your unique needs. Our experts have the expertise to handle complex repairs, installations, and maintenance projects, ensuring you get the best possible outcome.
Air Conditioning Services
We offer comprehensive air conditioner services, including installation, repair, and maintenance. Our team is equipped to handle all types of air conditioning systems, from simple AC units to complex commercial installations. Whether you need routine maintenance, repairs, or new installation, we're here to help.
Heating Services
Our experienced technicians are trained to provide high-quality heating services, including repairs, maintenance, and installations. From furnace replacements to heat pump installations, we ensure your heating system runs efficiently and effectively.
Plumbing Services
Our licensed plumbers are dedicated to providing exceptional plumbing services, including faucet repairs, drain cleaning, and toilet installations. We understand the importance of prompt and reliable plumbing services, which is why we prioritize efficient response times and accurate diagnoses.
About Our Team
Our team consists of highly trained and experienced professionals who share a commitment to providing exceptional service and quality results. Our technicians undergo rigorous training and adhere to industry standards to ensure you receive the best possible service. We take pride in our staff's dedication to customer satisfaction, reputation, and community involvement.
Responsive and Knowledgeable Service
Some reviewers praised Hug Plumbing for their responsive and knowledgeable service. Dan, the technician, was described as helpful, friendly, and professional. He went out of his way to help solve plumbing issues, taking the time to explain technical details and making multiple trips to find the right parts.
Poor Communication and Unreliable Service
On the other hand, several reviewers had negative experiences with Hug Plumbing. Some reported poor communication, with phone calls and messages going unreturned. Others experienced delays or no-shows, leading to frustration and mistrust.
Mixed Reviews on HVAC Services
The reviews for Hug Plumbing's HVAC services were also mixed. Some praised their professionalism and responsiveness, while others reported mistakes, no-shows, and poor communication.
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