Air-Stream Air Conditioning and Heating Co. Inc. has been a trusted provider of HVAC products and services in San Antonio and the surrounding areas for over 40 years. Founded in 1974 by Richard Flores, the company started with just one truck named "Tortilla" and has since grown to become a premier HVAC provider in the region.
As a family-owned and operated business, Air-Stream places a strong emphasis on building relationships with its customers. Our first priority is 100 percent customer satisfaction. Our service department operates 24/7, 365 days a year, ensuring that our technicians are always available when you need them. We offer affordable, expert service and flexible financing options to work within your budget.
Air-Stream is certified as a Minority and Woman-Owned Business and State of Texas HUB contractor. Our team of capable, friendly, and honest technicians are factory-trained and NATE certified Air Conditioning professionals. We take pride in having the latest information on the brands we install and service, saving you time and money.
Our Services
At Air-Stream, we offer a wide range of services to meet all of your HVAC needs:
- Commercial HVAC Services: Our commercial department provides the most comprehensive industrial HVAC services and products available. We offer 24/7/365 AC services, ensuring that replacement or conversion of your system is just a phone call away.
- Government HVAC Services: We are proud to be both a GSA Advantage and TXMAS vendor, offering products and services to all Federal and State of Texas agencies. We have past proven experience providing 24/7/365 service on various types of HVAC and air conditioning equipment to meet our customer requirements.
- Residential HVAC Services: Our team of skilled technicians is available 24/7 to handle all of your residential HVAC needs. From repairs and maintenance to installations and replacements, we have the expertise to get the job done right.
- Ductless Systems: Our ductless products are the answer to your heating and cooling needs. Our team is trained on all brands and applications and can provide the perfect solution for your home or business.
- Go Green: We are committed to helping our customers save energy and money. We offer a range of energy-efficient products and services to help you reduce your carbon footprint and lower your utility bills.
What Sets Us Apart
At Air-Stream, we believe that customer service is more than just a catchphrase. Unlike many HVAC companies, our employees do not work on commission, so they have no incentive to try to "upsell" you on products and services. Instead, our technicians have an incentive to provide the best solution for your particular needs and budget.
Our top technicians have been with us for over 20 years and are highly experienced in both the commercial and residential side of the business. All of our trusted professionals have the authority to make crucial decisions on the spot to maintain uninterrupted service and improve reliability for you, our customer.
Training For Your Success
Training is a continuous process at Air-Stream. Our service and installation personnel attend training classes offered by major equipment manufacturers to learn the latest advances in new equipment technology and renew their certifications each year. This ensures that all technicians are familiar with the very latest in equipment upgrades and engineering and technology advancements in the industry.
Service Issues
The company was criticized for its poor service experience. One customer, the Dutchman, had a negative experience when the company failed to respond to his call by telling him that they no longer service residential customers, resulting in a lack of value.
Positive Experiences
Several customers had positive experiences with Air-Stream Heating & AC. Juliette Reid, Tami Benson, and Diane Fabian all gave 5-star reviews, praising the company's professionalism, expertise, and excellent service. They appreciated the company's honesty, timeliness, and friendly staff.
Comparing Opinions
Some customers experienced significant issues with the company's services. The Dutchman had a terrible experience and ended up with a negative value. On the other hand, some customers were extremely satisfied with the company's services and would highly recommend it. One customer even switched to Air-Stream after receiving a second opinion that contradicted the initial diagnosis.
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