Experience the Comfort of Trust, Experience Edward L. Kemp Co.
At Edward L. Kemp Co., we take pride in being the most trusted HVAC service in Allegheny County, PA. With a rich history dating back to 1888, our family-owned business has been providing top-notch heating and air conditioning services to residential and commercial customers across the region. Our team of expert technicians is dedicated to ensuring your home or business remains comfortable throughout the year, with a focus on customer satisfaction, energy efficiency, and environmentally friendly solutions.
Our Services
Our comprehensive range of services includes air conditioning service, repair, and installation; heating service, repair, and installation; ductless mini-split systems; custom ductwork; heat pumps; tune-ups; boilers with water heaters; furnaces; and indoor air quality improvements. We also offer energy-saving tips and maintenance services to help you get the most out of your HVAC system. Whether you're looking to upgrade your existing system or install a new one, our experienced technicians will work with you to customize a solution that meets your unique needs.
Our Mission
At Edward L. Kemp Co., we're committed to providing exceptional service, superior quality, and unparalleled customer satisfaction. We believe that a healthy home environment is essential, which is why we offer a range of services designed to improve indoor air quality and energy efficiency. Our team of licensed technicians is dedicated to staying up-to-date with the latest technologies and techniques, ensuring that you receive the best possible service for your heating and cooling needs.
Why Choose Us
With over 130 years of experience, Edward L. Kemp Co. has earned a reputation for excellence in the HVAC industry. Our commitment to customer satisfaction, energy efficiency, and environmental sustainability sets us apart from the rest. We're proud to offer financing options, 24/7 answering services, and online scheduling for your convenience. Whether you're a homeowner or business owner, you can trust Edward L. Kemp Co. to provide top-quality HVAC services that meet your unique needs.
Overall Experience
The majority of customers have reported a highly satisfactory experience with Edward L. Kemp Co., praising their excellent customer service, friendly and knowledgeable technicians, and professional installation process.
Technician Performance
Technicians were consistently praised for their expertise, friendly demeanor, and ability to explain complex issues in a clear and concise manner. Many customers mentioned specific technicians, such as Ty, Mike, Justin, and Steven, who went above and beyond to ensure their needs were met.
Scheduling and Communication
Most customers reported that scheduling was efficient, and communication with the office staff was prompt and courteous. However, one customer had a negative experience with scheduling, citing a last-minute cancellation and unprofessional handling of the situation.
Installation and Maintenance
Customers were extremely satisfied with the installation and maintenance services provided, citing efficient and professional work, attention to detail, and thorough cleanup. The company's flexibility in accommodating customers' needs and providing multiple options for equipment and pricing was also appreciated.
Negative Experience
One customer had a negative experience with scheduling, citing a last-minute cancellation and unprofessional handling of the situation, which caused inconvenience and added stress.
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