With over 32 years of experience as a locally owned and family-run HVAC contractor, Chaps Heating and Cooling has earned a reputation for providing exceptional customer service and expertly installing and maintaining heating and cooling systems. Our team of experienced technicians is dedicated to delivering fast responses, clear and honest recommendations, and a pressure-free sales approach. We believe that our customers are our biggest asset, and we strive to build long-term relationships with our clients.
Expert HVAC Installations and Services
At Chaps Heating and Cooling, we offer a wide range of HVAC services, including installation, maintenance, and repairs. Our experienced technicians are trained to work on all types of heating and cooling systems, and we use only the highest-quality equipment and parts to ensure that our work is done to the highest standards.
Heating Systems
Our selection of heating systems includes a variety of options to suit different needs and budgets. Our heating systems range from the quietest and most efficient furnaces to more traditional and economical options. We offer a range of heating systems, including:
- SLP98V: The quietest and most efficient furnace you can buy
- SL297NV: A first-in-class, lowest emission furnace on the market
- SL280V: The quietest furnace in its class
- SLO185V: A variable-speed oil furnace
Air Conditioning Systems
Our air conditioning systems are designed to provide efficient and reliable cooling solutions for your home. Our range of air conditioning systems includes:
- XC25: The most precise and efficient air conditioner
- XC21: The most efficient two-stage air conditioner
- XC20: A reliable and efficient air conditioner
- XC16: A high-efficiency air conditioner
Thermostats
At Chaps Heating and Cooling, we offer a range of thermostats to suit different needs and preferences. Our thermostats include:
- Traditional thermostats: Programmable and non-programmable thermostats for a set routine
- Smart thermostats: Manage your thermostat, heating and cooling, and much more using your smart devices, wherever you are
Humidifiers
Our humidifiers are designed to provide optimal humidity levels in your home. Our range of humidifiers includes:
- Aprilaire 800: A whole-house steam humidifier ideal for homes in arid, desert climates
- Aprilaire 865: A whole-house steam humidifier ideal for homes in arid, desert climates
- Aprilaire 600: A whole-home solution that helps you achieve total comfort through humidity control
Air Purification
Our air purification systems are designed to provide clean and healthy indoor air. Our air purification systems include:
- PureAir S Air Purification System
- PureAir Air Purification System
- Healthy Climate Carbon Clean 16 Media Air Cleaner
- Healthy Climate 13 Media Air Cleaner
At Chaps Heating and Cooling, we are committed to providing exceptional service, exceptional products, and exceptional results. Contact us today to learn more about our HVAC services and how we can help you achieve total comfort and well-being in your home.
Reviews Summary
Company Performance
The company's performance has been criticized by several reviewers. They have been accused of doing lazy and subpar work, and not taking responsibility for their mistakes. One reviewer mentioned that an employee drilled a hole in their sewer line, causing sewage backup, and the company refused to take accountability.
Customer Service
The company's customer service has been described as unhelpful and unresponsive. Reviewers have reported difficulty in getting issues resolved, and the company has been known to blame other companies for their own mistakes.
Work Quality
The quality of work has been called into question, with reviewers reporting issues with their HVAC systems, including poor airflow and malfunctioning condensers. The company has been accused of doing shoddy work and not standing behind their craftsmanship.
Employee Exception
One reviewer had a positive experience with a technician named L.J., who was described as friendly, helpful, and honest. This reviewer reported a satisfying experience with reasonable pricing and good communication.
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