Your Reliable Comfort Partners in Northeast Ohio
Carter Heating & Cooling is a family-owned and operated business serving the heating, ventilation, and air conditioning needs of families and businesses throughout Trumbull, Geauga, Mahoning, Columbiana, Portage, Stark, and Summit Counties. Since 1989, we have been dedicated to providing exceptional service, technical expertise, and personalized solutions to our clients.
What Sets Us Apart?
We prioritize:
- Quality Service: Our team of highly trained and certified technicians are experts in all aspects of HVAC, electrical, and ductwork cleaning. We are committed to providing thorough, efficient, and reliable service every time.
- Customer Focus: We treat every client with respect and understand the importance of personalized attention. We take the time to understand your unique needs and provide tailored solutions that meet your specific requirements.
- Integrity & Transparency: We believe in upfront pricing, clear communication, and honest billing practices.
- Community Involvement: We are proud to support and contribute to the communities we serve.
Home HVAC Services
- Comprehensive air conditioning repair and installation
- Furnace repair and installation
- Ductwork cleaning and inspection
- Indoor air quality solutions
- Preventive maintenance plans
Electrical Services
- Complete electrical repairs and installations
- Panel upgrades and wiring solutions
- Whole-house generator installations
- Lighting and dimmer switch installations
Ductless HVAC Systems
- Installation, repair, and maintenance of various ductless systems
- Efficient zoning and temperature control solutions
Expert Solutions for Every Season
Whether you need reliable heating in the winter or efficient cooling in the summer, Carter Heating & Cooling has you covered. We are also experts in ductwork cleaning, ensuring your indoor air quality is optimal.
Choose Carter Heating & Cooling for
- Experienced professionals: We have decades of experience and are certified in the latest industry standards.
- Prompt service: We understand the importance of quick response times and will arrive on time for your appointment.
- Competitive pricing: We offer fair and transparent pricing without hidden fees.
Contact us today to schedule your appointment and experience the Carter difference!
Professional Services
The reviews for Carter Heating Company highlight the expertise and professionalism of their technicians, particularly Ted, Tyler, and Chase. Many customers praise the company's prompt response to emergencies, such as a broken furnace or air conditioning unit, and their willingness to provide detailed explanations of the services performed.
Installations and Repairs
Several customers have had positive experiences with the company's installation and repair services, including the installation of new furnaces, air conditioning units, and water heaters. The technicians are praised for their professionalism, punctuality, and attention to detail.
Customer Service
The company's customer service is also commended for being responsive, communicative, and helpful. Customers appreciate the company's ability to schedule appointments promptly, provide updates on service visits, and offer reasonable prices for their services.
Areas for Improvement
However, there are some areas where the company could improve. One customer had a negative experience with the company's follow-up services, stating that they failed to schedule a promised tune-up and did not communicate effectively about the issue.
Common Issues
One common issue mentioned in the reviews is the company's use of a care package, which promises regular maintenance and tune-ups but may not always be followed up on.
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