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Give us a call and let us become Your Total Comfort Specialist

Duquaine has proudly served the Marquette area since 1959, specializing in heating, cooling, and air quality solutions. We take pride in providing our customers with reliable and personalized service, aiming to deliver exceptional comfort and satisfaction in their homes.

Residential Services

  • Installation, repair, and maintenance of:
  • Furnaces (all fuel types)
  • Air conditioners
  • Heat pumps
  • Boilers
  • Water heaters
  • Air cleaners
  • Humidifiers

Commercial Services

  • Comprehensive refrigeration and ice maker services
  • Installation, maintenance, and repair of all types of commercial heating and cooling equipment
  • Energy audits and consultations
  • Design and installation of custom HVAC systems

Comprehensive Care for Your Comfort

At Duquaine, we believe in offering a holistic approach to your comfort. Our services extend beyond just installing and repairing equipment. We offer:

  • 24/7 emergency repair: No matter when trouble strikes, our experienced technicians are just a phone call away.
  • Preventative maintenance plans: Save money and extend the lifespan of your equipment with our customized plans.
  • Expert consultations: Our technicians can assess your needs and recommend the most efficient and cost-effective solutions.

Customer-Centered Approach

Our success is built on providing exceptional customer service. We are committed to:

  • Responsive communication and timely service
  • Skilled and courteous technicians
  • Transparent billing and cost estimates
  • Personalized solutions tailored to your unique needs and budget

At Duquaine, your complete satisfaction is our ultimate goal. We look forward to exceeding your expectations and ensuring your comfort throughout the year.

Reviews
Positive: Customers generally praised Duquaine for their excellent service, professionalism, and value.
Negative: One customer experienced a less-than-ideal interaction with the company, which included a suggestion to replace the entire furnace and a higher-than-expected labor charge.

Installation and Service

Duquaine Air Conditioning and Heating has received high praise from its customers for their excellent installation and service. Many customers have appreciated the company's responsiveness, friendliness, and knowledge of their products. The company's technicians have been described as professional, knowledgeable, and honest, providing excellent service and explanations of the work they perform. The company's installation process has been praised for being quick and efficient, with workers being friendly and knowledgeable.

Customized Solutions

Duquaine has been recognized for their ability to provide customized solutions for their customers' specific needs. One customer worked with the company to install mini-split air conditioners in their home, which was not suitable for a traditional ducted air conditioner installation. The company's technicians were able to provide a quote, set an installation date, and complete the installation in a professional manner.

Flexibility and Availability

Duquaine has also been praised for their flexibility and availability. One customer needed emergency service after their furnace quit running, and the company was able to dispatch a technician to their location within a few hours, even though they lived 30 miles away.

Value and Pricing

Many customers have appreciated Duquaine's competitive pricing and value for the services they provide. One customer compared the company's prices to those of other local companies and found Duquaine to be significantly more affordable. Another customer appreciated the company's honesty and transparency regarding the services they provided and the cost of those services.

Challenges and Limitations

While Duquaine has generally received positive reviews, one customer did experience a less-than-ideal interaction with the company. The customer's furnace needed repairs, but the technician suggested replacing the entire furnace, which the customer felt was a significant expense. The technician also charged the customer for 3 hours of labor, even though the repair took less than 30 minutes.

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