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Your Comfort is Our Top Priority

At Trusted Heating and Cooling, we are a family-owned and operated business with a rich history that spans over three decades. Our story begins in the 1950s when Milton "Bill" Poole served in the United States Air Force as a military police. After his term of service, Bill pursued a career in sheet metal fabrication, which eventually led him to start his own business, Poole Enterprises. Over the years, the business grew, and Bill's children, James and Dean, became an integral part of the company.

Our Mission

With over six decades of combined experience in the HVAC industry, our goal at Trusted Heating and Cooling is to provide excellent customer service, high-quality installations, and reliable maintenance and repair services. We pride ourselves on our integrity, honesty, and respect for our customers and employees.

Our Services

We offer a wide range of services, including:

  • Air Conditioning Installation: Our experienced technicians will conduct a thorough energy audit and home analysis to ensure that the right unit is installed for your specific needs.
  • Heating Installation: Whether you need a new furnace or boiler, we'll work with you to find the best solution for your home.
  • Maintenance and Repair: Regular maintenance is essential to ensure your HVAC system runs efficiently. Our team will perform necessary adjustments and repairs to keep your system running smoothly.
  • 24-Hour Emergency Service: We understand that heating and cooling emergencies can happen at any time. That's why we offer 24-hour emergency service to ensure you're comfortable and safe in your home.

Why Choose Us

So, what sets us apart? Here are just a few reasons to choose Trusted Heating and Cooling:

  • Over 800 Projects Completed: We have a proven track record of success, with over 800 successful projects completed in the past three years.
  • 100% Satisfaction: Our goal is to ensure that every customer is completely satisfied with our services.
  • BBB "A" Rating: We have a superior rating with the Better Business Bureau, with no unresolved complaints.
  • 10+ Years of Experience: Our lead installers and technicians have a minimum of 10 years of experience in the HVAC industry.
  • Family-Owned and Operated: We're a family business with a long history of providing excellent customer service.

Testimonials

Don't just take our word for it. Here's what our customers have to say:

  • "Ryan was very personable, knowledgeable, and professional. He was able to solve the problem in an efficient manner." - Osborne Norton
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