Business Details
21 Years
experience
Emergency
services
Trusted HVAC Services in Green Valley, AZ
Trusted Heating & Cooling has been a family-owned and operated business since 2005, rooted in a 55-year tradition of excellence in HVAC services. Our team of certified professionals brings decades of combined experience, with lead installers requiring a minimum of 10 years in the field before joining our team. We pride ourselves on delivering personalized service, conducting comprehensive whole-home energy audits to ensure precise system sizing, and maintaining a commitment to customer satisfaction through written guarantees and direct access to ownership.Recognized with the Angie's List Super Service Award and holding a BBB Grade A rating with no unresolved complaints, we combine technical expertise with a dedication to integrity. Our services extend across Green Valley, Sahuarita, and surrounding areas, offering 24/7 emergency support and a focus on long-term customer relationships. With three generations of the Poole family actively involved, we uphold a legacy of quality, transparency, and community trust in every heating and cooling solution we provide.
Services
AC Installation
Heating Repair
Emergency Services
Air Purification
Tankless Water Heaters
Ductwork Services
Energy Audits
Mini-Split Systems
Maintenance Plans
Humidifier Installation
Details
- Year established: 2005
Highlights and features
- Completed 800+ projects in the last 3 years with 100% satisfaction
- Lead installers require minimum 10 years experience
- Family-owned with 55-year tradition in HVAC excellence
- Mandatory whole-home energy audits for precise system sizing
- Direct owner access for personalized service assurance
Associations and certifications
- Angie's List Super Service Award
- BBB Grade A
What people say
Professional technicians
Excellent customer service
Knowledgeable staff
Timely installations
Reliable repairs
Services
AC Installation
We provide expert AC installation services using top brands like Lennox and Daikin. Our process includes comprehensive energy audits to determine optimal system sizing, ensuring maximum efficiency and comfort. Our certified technicians guarantee precise installation with carpet protection and complete cleanup.
Heating Repair
Our 24/7 emergency heating repair services address all system types and brands. Technicians perform detailed diagnostics to resolve issues with compressors, heat exchangers, and thermostats while maintaining indoor air quality during repairs.
Air Purification
We install advanced air purification systems including Lennox PureAir and RGF Guardian Air. These solutions eliminate contaminants and allergens, creating healthier living environments with measurable improvements in air quality.
Tankless Water Heaters
Our Rinnai and Takagi tankless water heater installations provide endless hot water while reducing energy consumption. Systems feature precise temperature control and space-saving designs for residential applications.
Maintenance Plans
Our club membership offers scheduled maintenance to extend system lifespan and improve efficiency. Services include component inspections, airflow optimization, and priority service scheduling with cost-saving benefits.
People
Ben Poole
President & Founder
Third-generation HVAC expert with 20+ years experience. Founded Trusted Heating & Cooling after identifying corporate service gaps. Oversees operations and maintains family tradition of excellence.
Dean Poole
Installation Manager
Master installer with 30+ years in HVAC. Ensures technical precision in system installations. Trains technicians in best practices and customer service standards.
Claudio Federico
Master Installer
Certified HVAC specialist with expertise in complex installations. Focuses on energy efficiency and system optimization. Provides technical leadership to installation teams.
Bill Poole
Master-Fabricator
Industry veteran with 55-year career. Handles specialized fabrication needs. Maintains quality standards through hands-on involvement in critical projects.
Stella Poole
Master-Fabricator
Experienced technician with expertise in system components. Works alongside Bill Poole on custom fabrication projects. Ensures precision in all mechanical aspects.
Questions
How important is air duct cleaning for HVAC efficiency?
Air duct cleaning rarely provides significant benefits unless specific contamination exists. We focus on essential services that deliver measurable value to homeowners.
What makes tankless water heaters more efficient?
Tankless systems generate hot water on demand, eliminating standby energy loss. This design provides continuous hot water while reducing energy consumption by up to 30%.
How does proper system sizing affect HVAC performance?
Undersized units struggle to maintain comfort while oversized systems waste energy. Our Manual J calculations ensure optimal sizing for efficiency and longevity.
What SEER rating should homeowners target?
Minimum 13 SEER recommended for Arizona climates. Higher ratings offer greater efficiency savings, but proper installation and maintenance remain critical for performance.
Can evaporative coolers and AC systems work together?
Operating both systems simultaneously causes efficiency loss. We recommend using one system at a time with proper damper isolation for optimal performance.
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