At Elston Aire, we pride ourselves on being a comprehensive air conditioning system sales, service, and installation provider serving the state of Texas since 1987. With a commitment to excellence, we've built a reputation on consistent on-time service, high-quality product innovation, and an impressive distribution supplier network with support throughout the nation.
Our Mission
Our mission is simple: to provide our valued clients in the great state of Texas with the information and services they need to make smart, educated decisions about their facilities. For over 30 years, we've been dedicated to providing exceptional service to our commercial and residential clients. We understand the importance of having a reliable and efficient cooling and heating system, and we're dedicated to helping our clients achieve their goals.
Our Services
At Elston Aire, we offer a range of services designed to meet the needs of our clients. Our comprehensive services include:
Service / Maintenance
- Mechanical/HVAC service for mechanical equipment of all types and manufacturers
- Chillers, boilers, rooftop units, air handling units, cooling towers, water treatment, fan motors, and pumps
- Temporary cooling/heating and indoor air quality
Construction
- Sustainable, state-of-the-art innovations that consistently produce outstanding results
- Design and build with commissioning in mind
Facilities Management
- Wide array of facility management services for the whole building
- Operations and maintenance, as well as full facilities management
- Knowledgeable partners ensure your sites are functioning at the highest level of performance and protecting your assets
Why Choose Us
At Elston Aire, we're dedicated to providing exceptional service to our clients. We understand the importance of having a reliable and efficient cooling and heating system, and we're committed to helping our clients achieve their goals. With our experienced team of experts, we're confident that we can meet your needs and exceed your expectations.
Locations
- Dallas, TX
- Houston, TX
- Garland, TX
- Desoto, TX
Get in Touch
If you're in need of comprehensive air conditioning system sales, service, and installation services, contact us today. Our friendly and knowledgeable staff are always available to answer your questions and address your concerns.
Excellent Customer Service and Quality Work
Elston Aire, Inc. has provided excellent customer service and quality work to its customers. Many customers have praised the company's technicians for being knowledgeable, professional, and courteous. The company's prices are also considered competitive, with some customers receiving better quotes than from other companies. Some common comments include:
- Technicians are knowledgeable and explain what they are doing in detail.
- Prices are competitive and affordable.
- Good customer service.
- Quality work and attention to detail.
- Professional and efficient technicians.
Poor Customer Experience
However, one customer had a poor experience with the company. Monica Gutierrez gave the company a 1-star review, stating that her AC unit was left in disrepair after the technician left, leaving her family without air conditioning in the heat of the summer.
Availability and Responsiveness
The company's availability and responsiveness have also been criticized by one customer. Monica Gutierrez mentioned that the company does not have an after-hours service line, making it difficult for customers to get assistance when they need it.
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