Building Trust through Excellence
Welcome to Burnett's Heating & Cooling, a third-generation family-owned and operated business based in Gallipolis, Ohio. Since our establishment in 1955, we have been committed to providing excellent work and taking care of our customers. We believe in treating others as we would like to be treated, and being there for our clients whenever they need help. We offer a wide range of services to home and business owners in the Gallipolis area, and we do so at competitive prices. From HVAC services such as heating and air conditioning to sheet metal work, Ohioans can rely on our family to help their family.
Our Mission and History
At Burnett's Heating & Cooling, we take great pride in our work and our commitment to customer satisfaction. We have been serving the Gallipolis community for over 65 years, and we are proud to be a trusted name in the HVAC industry. Our mission is to provide reliable, high-quality heating, cooling, and HVAC services to our customers at fair and affordable prices.
Serving Clients in Ohio
We are proud to serve clients throughout Gallia County, Ohio, including the communities of Gallipolis, Bidwell, Vinton, Cheshire, Crown City, Patriot, Kerr, Rio Grande, and Thurman. We are dedicated to meeting the unique needs of each of our clients, and we are committed to providing the highest level of customer service.
Our Services
At Burnett's Heating & Cooling, we offer a wide range of services to keep your home or business comfortable all year round. Our services include:
- Air Conditioning: We offer air conditioning system installation, sales, and repair services for residents and businesses near Gallipolis, OH. Our team of experts can help you choose the right air conditioning system for your needs and budget, and we can provide professional installation and repair services.
- Heating: We specialize in installing heating systems for both residential and commercial properties in Ohio. Whether you need a new furnace, boiler, or heat pump, our team of experts can help you choose the right system for your needs and provide professional installation services.
- Air Cleaners/Humidifiers: We offer a variety of air cleaners and humidifiers to help improve the air quality in your home or business. Our team of experts can help you choose the right system for your needs and provide professional installation services.
- HVAC Parts: We offer a wide selection of high-quality parts for residential and commercial HVAC systems. Whether you need a new filter, belt, or motor, our team of experts can help you find the right part for your system.
- Sheet Metal Work: We offer sheet metal work for local businesses throughout Gallia County, OH. Our team of experts can help you design and build custom sheet metal products for your business.
At Burnett's Heating & Cooling, we are committed to providing the highest level of customer service. Our team of experts can recommend different types of HVAC systems that best fit your needs and your budget. For more information on our products or services, call our friendly staff or visit our location in Gallipolis, OH.
Customer Service and Responsiveness
The company has received high praise for their exceptional customer service and responsiveness. Customers have reported that the company is quick to respond to their needs, with one customer stating that they were able to come out to fix an issue within a day and a half. The company's kindness, helpfulness, and professionalism have also been highlighted, with customers appreciative of their prompt and friendly service.
Technical Expertise and Quality of Work
The company's technical expertise and quality of work have also been commended. Customers have reported that the company's technicians are knowledgeable and able to quickly identify and fix problems. One customer praised the company for explaining complex issues in a way that was easy to understand, and another customer appreciated the company's ability to work around their schedule to fix an issue.
Pricing and Value
While the company has received positive reviews overall, some customers have expressed concerns about pricing. One customer felt that the company's prices were higher compared to other local companies, although they acknowledged that the quality of work was good. Another customer was unhappy with a bill they received for labor to blow out a drain, which they felt should have been caught during an earlier inspection.
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