Business Details
26 Years
experience
Emergency
services
Your Trusted HVAC Partner in Pilot Mountain, NC
At Pilot Air, we are driven by a commitment to integrity, quality, and dependability in addressing your HVAC needs. Founded in 2000 by Kevin Midkiff, a 40-year industry veteran and certified Wrightsoft trainer, our company was built on the principle that your home should be a place of comfort. Our team of expertly trained professionals specializes in HVAC installation, maintenance, and emergency repairs, utilizing building science expertise to design systems tailored to your home's unique requirements. As a Top Tier Dealer partnered with leading manufacturers, we ensure premium quality solutions backed by factory support and peace of mind programs.With two locations serving Forsyth, Guilford, Surry, and Stokes counties in North Carolina, along with parts of Virginia, we combine decades of experience with cutting-edge technology to deliver reliable, efficient service. Our departmentsfrom installation to customer supportare structured to exceed expectations, ensuring every interaction reflects our motto: Your comfort is our cause. Whether addressing urgent HVAC failures or optimizing long-term system performance, we prioritize transparency, technical excellence, and personalized care to maintain your trust and satisfaction.
Services
HVAC Installation
Emergency Repairs
Routine Maintenance
Gas Log Installation
Indoor Air Quality
Details
- Year established: 2000
Highlights and features
- We offer 40 years of HVAC expertise and certified professionals.
- Our team includes Building Science Specialists for tailored system design.
- We are a Top Tier Dealer with manufacturer-backed support and warranties.
- We provide 24/7 emergency HVAC repair services.
- Our maintenance programs ensure long-term system efficiency and reliability.
Services
HVAC Installation
Our HVAC installation service ensures precise, code-compliant setup of heating and cooling systems tailored to your home's specifications. Using advanced building science principles, we design systems for optimal efficiency and longevity. Backed by manufacturer partnerships, we deliver reliable installations that enhance comfort and energy savings.
Emergency Repairs
We provide rapid response for urgent HVAC failures, diagnosing and resolving issues to restore comfort quickly. Our certified technicians handle all brands and models, ensuring safe, durable repairs. Available during business hours, we prioritize minimizing downtime and preventing future problems.
Routine Maintenance
Regular maintenance extends system lifespan while improving efficiency and reducing energy costs. Our technicians perform comprehensive inspections, cleaning, and adjustments to prevent breakdowns. Annual service agreements ensure year-round reliability and early detection of potential issues.
Gas Log Installation
We install premium gas log sets, including Mountain Oak and Charisma brands, for enhanced home ambiance and heating. Our experts ensure safe, code-compliant installations that complement your space. Live displays allow customers to evaluate options before purchase.
Indoor Air Quality
Our air quality solutions reduce allergens and pathogens, using proven technologies to purify air in homes and businesses. Products include systems that eliminate 99%+ of airborne contaminants. We assess individual needs to recommend effective, safe purification options.
People
Kevin Midkiff
Founder
With over 40 years in HVAC, Kevin founded Pilot Air in 2000. A certified Wrightsoft trainer, he developed 7 industry manuals and trained contractors across North Carolina. His expertise in system design drives the company's technical standards.
Questions
What HVAC services does Pilot Air offer?
We provide installation, emergency repairs, maintenance, gas log installation, and indoor air quality solutions for residential and commercial clients.
Are emergency HVAC services available?
Yes, we offer urgent repair services during business hours for heating and cooling system failures.
Which areas do you serve?
We serve Forsyth, Guilford, Surry, and Stokes counties in North Carolina, plus parts of Virginia.
Do you service all HVAC brands?
Yes, we repair and maintain all major brands, including Lennox, Trane, Carrier, and Mitsubishi.
What maintenance programs are available?
Annual service agreements ensure regular system checkups, improving efficiency and preventing costly breakdowns.
Can you install gas logs?
Yes, we sell and install premium gas log sets with live displays available in our showroom.
