Business Details
15 Years
experience
Emergency
services
Your Trusted HVAC Partner in Colorado Springs
High Altitude Heating & Air was founded in 2011 with a commitment to delivering honest, high-quality HVAC services to Colorado Springs residents. As a family-owned and veteran-operated business, we prioritize integrity, hard work, and community service. Our team undergoes rigorous training to maintain Carrier Factory Authorized Dealer status, ensuring access to premium parts and equipment. Decades of local experience, combined with certifications from NATE, BBB, and Angie's List, underscore our dedication to excellence.We focus on personalized solutions for heating, cooling, and indoor air quality, backed by a 100% satisfaction guarantee. Our technicians arrive punctually, provide transparent pricing, and recycle ozone-depleting refrigerants to support environmental responsibility. Customer testimonials highlight our courteous, skilled team and reliable service. From emergency repairs to maintenance programs, we aim to exceed expectations while serving as trusted neighbors in the communities we operate.
Services
Heating Repair
A/C Installation
Indoor Air Quality
Gas Fireplace Repairs
Maintenance Programs
Details
- Year established: 2011
Highlights and features
- 24/7 emergency HVAC service for urgent needs
- Carrier Factory Authorized Dealer with premium parts access
- NATE-certified technicians for industry-leading expertise
- Family-owned with decades of local Colorado Springs experience
- 100% satisfaction guarantee on all installations and repairs
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE
- BBB
- Angie's List
What people say
Excellent service
Highly-skilled technicians
Prompt emergency response
No upselling
Reasonable prices
Services
Heating Repair
Our NATE-certified technicians provide emergency and scheduled heating repairs for all furnace types. Using factory-authorized parts, we diagnose issues like pilot light failures and thermostat malfunctions. Same-day service is available 24/7 with upfront pricing and a 100% satisfaction guarantee.
A/C Installation
We specialize in Carrier brand air conditioning installations tailored to Colorado's climate. Our process includes load calculations, ductwork evaluation, and smart thermostat integration. Financing options available with 10-year warranties on parts and labor for long-term reliability.
Indoor Air Quality
Our IAQ specialists address pollutants through HEPA filters, UV lights, and humidity control systems. We conduct home assessments to identify contaminants like mold and VOCs. Solutions improve respiratory health while maintaining HVAC efficiency through regular maintenance programs.
Gas Fireplace Repairs
We repair ignition systems, gas valves, and burner components for safe fireplace operation. Technicians perform safety checks and carbon monoxide testing. While we don't install units, our diagnostics identify repair vs replacement needs with transparent cost estimates.
Maintenance Programs
Our Base Camp Protection Plan includes twice-yearly inspections for heating and cooling systems. Technicians clean components, check refrigerant levels, and identify potential issues. Plans extend equipment lifespan and maintain energy efficiency with priority scheduling for emergencies.
People
Eric Kaiser
Owner
Founder Eric Kaiser established High Altitude Heating & Air in 2011 after 11 years in HVAC and military service. He oversees operations with a focus on community values and technical excellence, maintaining Carrier Factory Authorized status through continuous training programs.
David Allman
Lead Field Tech
David leads repair teams with 8 years of HVAC experience, specializing in emergency diagnostics. Customers praise his promptness and technical knowledge, particularly for complex furnace repairs in Colorado's mountainous regions.
Josh Trujillo
Lead Field Tech
Josh provides expert AC installations and maintenance, known for explaining technical details clearly. His 6 years of local experience help homeowners optimize cooling systems for Colorado's dry climate with energy-efficient solutions.
Bernice Mills
Dispatch/Office Manager
Bernice coordinates scheduling and customer communications, ensuring timely service delivery. With 5 years in HVAC operations, she streamlines appointment booking and manages the 24/7 emergency response workflow efficiently.
Daniel Nelson
Lead Field Tech
Daniel specializes in Carrier system installations, leveraging factory training for optimal setup. His technical precision ensures proper equipment sizing and ductwork integration, reducing energy costs for homeowners across Colorado Springs.
Questions
What HVAC services do you offer in Colorado Springs?
We provide heating repairs, A/C installations, gas fireplace service, indoor air quality solutions, and maintenance programs across Colorado Springs and surrounding areas.
Are you available for emergency HVAC repairs?
Yes, our 24/7 emergency service responds to urgent heating and cooling needs with same-day repairs and upfront pricing.
Do you offer financing options for HVAC replacements?
Yes, we provide financing plans for new system installations to help homeowners manage costs while maintaining comfort.
Which areas do you service?
We serve Colorado Springs, Briargate, Manitou Springs, Falcon, Black Forest, Monument, and surrounding Colorado communities.
What certifications does your team hold?
Our technicians are NATE-certified and maintain Carrier Factory Authorized Dealer status through ongoing training and compliance.