40 Years of Experience You Can Trust, Backed by our Customers
Who We Are
At Reynolds Plumbing, Inc., we're proud to be a family-owned and operated business that has been serving the Richmond, Indiana area for over 40 years. With a team of experienced technicians and plumbers, we're dedicated to providing top-notch quality service to our clients. Our goal is to not only meet but exceed our customers' expectations by providing exceptional workmanship, prompt service, and personal attention to every detail.
Our Services
At Reynolds Plumbing, Inc., we offer a wide range of services to cater to the needs of our commercial and residential clients. Our services include:
- Commercial Services: We provide HVAC and full plumbing services to restaurants, factories, and commercial buildings. Our clients include Holland Colors, Stuckeys, Gallo's, Medfit, Abbott Nutrition, Berry Plastics, and Reid Hospital.
- Residential Services: We offer top-quality plumbing, heating, and air services to homeowners in Richmond, Indiana and surrounding areas. We've been serving our residential clients for over 30 years, and we're committed to providing the same level of expertise and customer service that has earned us a reputation as a trusted and reliable provider.
About Our Services
Our team of experienced technicians and plumbers is dedicated to providing exceptional workmanship and customer service. We understand that every client has unique needs and requirements, and we work closely with each client to ensure that their specific needs are met. Whether you need a simple repair or a comprehensive installation, we're here to help.
Why Choose Us
At Reynolds Plumbing, Inc., we're committed to providing the highest level of service and expertise to our clients. We're proud of our 40-year legacy of serving the Richmond, Indiana area, and we're committed to continuing to provide the same level of quality and customer service that has earned us a reputation as a trusted and reliable provider.
Contact Us
If you're in need of HVAC and plumbing services, contact Reynolds Plumbing, Inc. today. Our experienced team is ready to help you with all your service needs. Call us at 765-966-0994 or visit our website at reynoldsplumbingrichmond.com.
Overview of Customer Reviews
Excellent Service and Timely Response
The majority of customers have had a positive experience with Reynolds, praising their excellent service, prompt response, and professionalism. Many reviewers mentioned that the company was able to fix their problems quickly and efficiently, often going above and beyond to ensure customer satisfaction.
Praise for Technical Staff
Several reviewers specifically mentioned the excellent work of the technical staff, including Dusty, Kaleb, and the two men who showed up to fix a plumbing issue. They were described as friendly, nice, and helpful.
Positive Experiences with Emergency Situations
Reynolds was able to respond quickly to emergency situations, such as a broken water heater and a lack of water, and were able to fix the issues promptly. This quick response was greatly appreciated by customers.
Negative Experiences with Billing and Customer Service
A few customers had negative experiences with billing and customer service. One reviewer felt that the charges were outrageously expensive, and another reviewer was unhappy with the way they were treated by the office manager, Janet.
Concerns about Warranty Issues
Two reviewers had issues with warranty claims, with one being told that the company does not handle warranty issues and another feeling that the company was not willing to work with them to resolve the issue.
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