We're not comfortable until you are!
At Total Comfort Heating and Air, we understand the importance of a comfortable and healthy indoor environment. That's why we're dedicated to providing top-notch HVAC services to homeowners and businesses in the area. Our team of expert technicians is committed to delivering exceptional customer service, ensuring that our clients receive the best possible solutions for their heating and cooling needs.
Our Services
We offer a comprehensive range of services designed to cater to all your HVAC requirements. From installation and maintenance to repair and replacement, we've got you covered. Our services include:
- Heating System Installation: We install high-efficiency heating systems that provide maximum comfort while minimizing energy costs.
- Air Conditioning Installation: Our team installs top-quality air conditioning systems that keep your home cool and comfortable during the hot summer months.
- HVAC Maintenance: Regular maintenance is crucial to ensure your HVAC system operates efficiently and effectively. We offer customized maintenance plans tailored to your specific needs.
- Repair Services: If your HVAC system breaks down, our team is available 24/7 to provide prompt and reliable repair services.
- Energy Efficiency Solutions: We offer energy-efficient solutions that help you save money on your energy bills while reducing your carbon footprint.
Our Commitment
At Total Comfort Heating and Air, we're committed to providing exceptional customer service, unmatched quality, and unparalleled expertise. Our team is dedicated to building long-term relationships with our clients, and we strive to exceed their expectations with every interaction.
Our Mission
Our mission is to provide trusted, reliable, and efficient HVAC services that enhance the comfort, health, and well-being of our clients. We're passionate about delivering exceptional customer experiences, and we're dedicated to being the go-to HVAC contractor in the area.
Repairs and Customer Service
On Point Appliance & AC receives high praise for their prompt and efficient repair services. Many reviewers rave about the technicians' expertise, politeness, and professionalism. Juan is a notable technician who has received multiple mentions for his excellent customer service and ability to diagnose and fix issues quickly.
Appliance Repairs
Reviewers have had positive experiences with On Point's appliance repair services, including refrigerator, freezer, and washer repairs. The technicians are able to diagnose and fix issues same-day, and some reviewers were able to cancel new appliance orders from other companies, saving them money.
Scheduling and Communication
Scheduling appointments with On Point is reportedly easy, and technicians arrive on time or even earlier than scheduled. Communication is also praised, with technicians keeping customers informed about their arrival times and diagnosis.
Negative Experiences
However, a few reviewers have had negative experiences with On Point. Some issues mentioned include delayed part arrivals, causing longer repair times, and one instance of poor customer service due to a technician not following Covid-19 protocols.
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