Our Vision
Active Heating & Plumbing is committed to providing exceptional comfort and peace of mind to our customers through superior heating, cooling, and plumbing services in northeast South Dakota. We value building lasting relationships built on trust, integrity, and exceptional service.
Who We Are
Established over 40 years ago, Active Heating is a family-owned and operated business with a team of dedicated professionals passionate about comfort and customer satisfaction. Our technicians are Certified Comfort Experts, ensuring you receive the highest quality installations, repairs, and maintenance for all your HVAC and plumbing needs.
Heating & Cooling
- Installation, repair, and maintenance of all major heating and cooling systems
- Ductless systems
- Geothermal systems
- Radiant heating & cooling
- Air purification and ionization
Plumbing
- Comprehensive plumbing repairs and installations
- Water heater services
- Drain cleaning and repair
- Leak detection and repair
- Whole-house water filtration
Values We Embrace
- Customer-First: We prioritize your needs and wants, exceeding expectations with personalized solutions.
- Integrity: We maintain the highest ethical standards in all our interactions.
- Communication: We provide clear and consistent communication throughout the process, ensuring you are fully informed.
- Expertise: Our technicians are highly skilled and certified, ensuring the highest quality workmanship.
Our Commitment
We believe in continuous learning and staying at the forefront of the industry. Our technicians receive ongoing training and certifications to ensure they have the latest knowledge and skills to handle any challenge.
Choosing Active Heating & Plumbing means
- Reliable and trustworthy service
- Personalized solutions tailored to your needs
- Highly skilled and certified technicians
- Responsive customer service and communication
- A commitment to quality and integrity
Overall Experience
The reviewers have had an overwhelmingly positive experience with Active Heating and Plumbing. They have praised the professionalism, communication, and quality of service provided by the technicians.
Technician Quality
The technicians, including Travis, Cadin, Ian, Brandon, Conner, Lance, and Shawn, have been commended for their expertise, friendliness, and ability to explain the issues and solutions to the customers.
Response Time
The company has been praised for its quick response time, with many customers receiving same-day or next-day service.
Communication
The communication from the company, including the scheduling team, has been praised for being friendly, informative, and prompt.
Professionalism
The technicians and staff have been commended for their professionalism, courtesy, and commitment to customer satisfaction.
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