Business Details
50 Years
experience
Emergency
services
Your Trusted HVAC Partner in Alamo, TX
Established in 1976, Hess Air has grown from humble beginnings into a full-service HVAC company serving South Texas. Our team of 42 employees, including certified technicians who undergo extensive background checks, provides residential and commercial air conditioning, heating, and indoor air quality services throughout Starr, Hidalgo, and Cameron counties. We specialize in 24/7 emergency repairs, system installations, and maintenance plans that guarantee priority service and cost savings. With a 4,000-square-foot main office in Alamo, Texas, and a satellite location, we combine technical expertise with personalized service, ensuring every repair is done correctly the first time or redone free of charge.Our commitment to quality is reflected in our 50 years of combined experience, Trane Comfort Specialist designation, and industry accolades. We prioritize customer satisfaction through transparent communication, no automated phone systems, and a maintenance club that offers free services and discounts. Our mission focuses on improving customer lives while creating opportunities for our team's professional growth.
Services
AC Repair
Heating Systems
Duct Cleaning
Maintenance Plans
24/7 Emergency Service
Air Quality Solutions
Commercial HVAC
System Installation
Energy Audits
Filter Services
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency HVAC services with no extra charge for after-hours service
- Our technicians are certified and undergo extensive background checks and drug testing
- Maintenance Club provides priority service, free diagnostics, and 30% annual energy savings
- Free energy evaluations to improve system efficiency and reduce utility costs
- Financing options available with approved credit for equipment replacements
What people say
Professional and knowledgeable technician
Cordial and respectful service
Reasonable cost
Go above and beyond
Great service
Services
AC Repair
Our 24/7 AC repair service addresses all brands of equipment with no extra charge for after-hours emergencies. Technicians perform comprehensive diagnostics to identify issues like refrigerant leaks and electrical malfunctions. We guarantee first-time fixes or free re-service, supported by a 100% satisfaction guarantee on all repairs.
Duct Cleaning
Professional duct cleaning removes accumulated dust, debris, and microbial growth using high-powered vacuums and rotary brushes. We seal leaks to prevent outdoor contaminant infiltration, improving HVAC efficiency by up to 30%. This service enhances indoor air quality while extending system lifespan through reduced mechanical strain.
Maintenance Plans
Our maintenance club offers priority scheduling, annual system evaluations, and free filter replacements. Members receive discounts on repairs and can apply monthly dues toward equipment replacements. Regular tune-ups extend system longevity while maintaining optimal energy efficiency throughout the year.
Commercial HVAC
We provide specialized commercial HVAC services including energy audits, equipment upgrades, and 24/7 emergency repairs for businesses. Our technicians handle complex systems in office buildings, retail spaces, and industrial facilities. Preventative maintenance contracts ensure compliance with operational standards while minimizing downtime.
Air Quality Solutions
Our air quality services include HEPA filtration systems, UV purification, and humidity control solutions. We conduct comprehensive indoor air assessments to identify pollutants like mold spores and allergens. Custom installations improve ventilation while reducing respiratory irritants in residential and commercial environments.
People
Luis Hess
Owner and General Manager
Founder Luis Hess established the company in 1976 after military service, applying technical training to build a regional HVAC leader. With a Class A Texas Air Conditioning License, he maintains industry affiliations with ACCA, TACCA, and Lennox dealer networks. His leadership focuses on technical excellence and customer-centric service delivery.
Questions
What HVAC services does Hess Air offer?
We provide AC repair, heating system maintenance, duct cleaning, indoor air quality solutions, and 24/7 emergency services for residential and commercial clients.
Do you service all HVAC brands?
Yes, our certified technicians work on all major brands including Trane, Carrier, Lennox, and Goodman equipment for repairs and installations.
What are your emergency service hours?
Our technicians are available 24 hours a day, 7 days a week with standard weekday rates applying even for after-hours service.
How can I join the maintenance club?
Call our office to enroll in our service club, which offers priority scheduling, annual tune-ups, and discounts on repairs and equipment replacements.
Do you offer financing options?
Yes, we provide financing plans with approved credit for HVAC system replacements and major repair projects.
What service areas do you cover?
We serve McAllen, Edinburg, Brownsville, and surrounding communities in Starr, Hidalgo, and Cameron counties across South Texas.
