Delivering Warmth and Comfort to Families and Businesses
Delivering Reliable Energy & Comfort Throughout the Year
At HOP Energy, we've been proudly serving homes and businesses in the region for over 90 years. With a focus on exceptional customer service and unwavering reliability, we provide a comprehensive range of energy solutions to keep you comfortable and efficient throughout the year.
Heating & Cooling
- Professional installation, maintenance, and repair of boilers, furnaces, air conditioners, heat pumps, and other HVAC equipment.
- Comprehensive tune-ups and inspections to ensure optimal performance and efficiency.
- Responsive emergency repairs to restore your comfort quickly in case of breakdowns.
Fuel Delivery
- Reliable delivery of heating oil and propane fuel to homes and businesses.
- Competitive pricing and flexible payment options to meet your needs.
- Convenient online account management and automatic delivery options.
Energy Efficiency & Solutions
- Analysis of your energy usage to identify potential savings and improvements.
- Installation and maintenance of energy-efficient equipment and systems.
- Referral programs and rebates to help you save money on your energy bills.
Beyond the Basics
- Generater installation, maintenance, and repair for reliable backup power.
- Comprehensive boiler & water heater maintenance to ensure optimal performance and safety.
- Specialized services for propane-powered appliances and systems.
A Commitment to Customer Satisfaction
At HOP Energy, we believe in building strong relationships with our customers. We're committed to:
- Providing personalized and responsive customer service.
- Sending out qualified and experienced technicians.
- Offering competitive pricing and transparent billing.
- Maintaining open communication and updating you on every step of the process.
Choose HOP Energy for
- Local expertise and personalized service
- Reliable fuel delivery and competitive pricing
- Comprehensive energy solutions and efficiency upgrades
- Responsive emergency repairs and dedicated customer support
- Over 90 years of experience and a commitment to your satisfaction
Overall Customer Satisfaction
The customers' experiences with Hop Energy vary, with some having very positive interactions and others having negative experiences.
Positive Experiences
Many customers have had pleasant encounters with Hop Energy, praising their technicians for being professional, courteous, and efficient. Some customers appreciated the prompt service, while others appreciated the transparency and communication.
Negative Experiences
Unfortunately, a few customers have had negative experiences with Hop Energy. Some have reported issues with the quality of service, including technicians not being able to fix the problem, and even damaging customers' property.
Common Issues
Some common issues that customers have highlighted include poor communication, unmet expectations, and inadequate service.
Conclusion
While some customers have had excellent experiences with Hop Energy, others have been let down by their service. It's essential for the company to address these issues and provide better service to its customers.

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