Making Your Home Comfortable, While Saving You Money
Our Mission
"Making Your Home Comfortable, While Saving You Money"
Cowles & Company Contracting is a family-owned and operated business serving the North Country of New York for over 26 years. We are a BBB Accredited Business with an A+ rating and are also BPI Certified Contractors. We take pride in offering high-quality workmanship, exceptional customer service, and competitive rates.
What We Do
We specialize in all aspects of home comfort and energy efficiency, including:
Heating & Cooling
- Installation and repair of boilers, furnaces, heat pumps, and air conditioners
- Inspection and maintenance of all major heating and cooling equipment
- Refrigerant leak detection and repair
Plumbing
- Repair and replacement of leaky faucets and fixtures
- Installation and maintenance of water heaters and plumbing systems
- Leak detection and repair in both residential and commercial properties
Electrical
- Installation and replacement of lighting fixtures, switches, and outlets
- Troubleshooting and repair of electrical wiring and appliances
- Safety inspections and code compliance checks
Additional Services
- Home energy assessments to identify potential energy savings
- Installation of insulation and air sealing measures
- Free estimates on new equipment, insulation, electrical work, and plumbing work
What Sets Us Apart
- Personalized attention: We take the time to understand your specific needs and concerns.
- Upfront pricing: You'll always know the cost before we begin any work.
- Quality craftsmanship: Our technicians are highly skilled and experienced in their fields.
- Exceptional customer service: We are committed to providing you with a seamless and enjoyable experience.
Join our growing list of satisfied customers and experience the Cowles & Company difference!
Customer Experience
The reviews of Cowles Contracting reveal a mixed bag of experiences, ranging from extremely positive to very negative. Many customers express frustration with the company's services, citing issues with communication, professionalism, and work quality.
Complaints
Several customers reported poor experiences with Cowles Contracting. Some felt that the company's employees were unprofessional, inexperienced, or unprepared for the job. One customer was charged twice for the same service, while another was told that the company would not come to inspect a faulty appliance because it was a residential, not commercial, customer. Additionally, some customers reported that the company failed to clean or maintain equipment, including air conditioning coils and furnace systems.
Praise
On the other hand, some customers had positive experiences with Cowles Contracting. One customer praised the company's friendly, fast, and reliable service, stating that they showed up on time. Another customer recommended the company, highlighting the exceptional work of one of their handymen.
Charges and Pricing
Some customers were unhappy with the company's pricing structure, which included charges for travel time. One customer was charged $70-80 for an hour-long trip.
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