Griffen Plumbing and Heating, Inc. has been providing top-notch commercial HVAC, plumbing, and air compressor services to clients in Northern Indiana and Southern Michigan since 1982. Founded by the Mikel family, the business has grown from a small operation to a reputable company with a fleet of service vehicles and over 40 full-time employees. We specialize in the design and construction of heating, cooling, plumbing systems, and complete compressor air systems for commercial and industrial buildings, including educational and medical institutions. Our experienced and certified service technicians are equipped to handle any HVAC, plumbing, or compressed air system-related challenge.
Our Wide Range of Services
Griffen Plumbing and Heating, Inc. offers a wide range of services, including maintenance, repair, and/or replacement of:
- Chillers
- Central Air Systems
- Rooftop Units
- Refrigeration
- Computer Room Climate Control
- Air Make-Up Units
- Commercial Ovens
- Burner Service (Boilers)
- Tube Heaters
- Furnaces
- New Compressor/Rotory & Reciprocating
- New Vacuum Pumps
- Refrigerant & Desiccant Air Dryers
- Air System Audits
- Heat Pumps
- Radiant Floor Heat
- Backflow Certification and Repair
- Grease Traps
- Clogged Water/Sanitary Lines
- Sewer Camera
- Water Heaters
- Sump Pumps
- Gas Lines
- Medical Gas Piping
- Welding
- Preventative Maintenance Programs
- Compressed Air Systems - Aluminum Air Piping
24/7 Emergency Service
Our team understands that HVAC and plumbing emergencies can happen at any time, so we offer 24/7 emergency service. Our technicians are available around the clock to ensure that your business is up and running as soon as possible.
Medical Facilities Expertise
Griffen Plumbing and Heating, Inc. has extensive experience providing mechanical construction services for various healthcare facilities. From cancer centers to dental offices, we have the knowledge and experience to meet the unique needs and systems of the healthcare industry. We strive to provide our customers with the safest, highest quality, timely, and cost-effective mechanical construction.
Experienced and Certified Technicians
Griffen Plumbing and Heating, Inc. employs experienced and certified technicians who undergo a five-year apprenticeship and training program. Our technicians also attend ongoing seminars and workshops to ensure that they have the skills and experience to do the job right every time. Our company's employees hold various certifications, including Medical Gas Backflow Preventers, CFC Refrigerant, and Welding.
Professional Affiliations
Griffen Plumbing and Heating, Inc. is a proud member of several professional organizations, including the Mechanical Contractors Association of America (MCAA), Plumbing Heating and Cooling Contractors Association (PHCC), Builders Association of Elkhart County, Elkhart Chamber of Commerce, and Association of Independent Compressor Distributors.
Training and Development
Griffen Plumbing and Heating, Inc. is committed to providing ongoing training and development opportunities for our technicians. We understand that technology and techniques are constantly evolving, so we ensure that our team has the latest knowledge and skills to provide our clients with the best possible service.
Overall Experience
The reviews for Griffin Plumbing and Heating are mixed, with some customers being extremely satisfied with the service they received, while others were not impressed. The common thread among the positive reviews is the kindness and professionalism of the staff, as well as the prompt and efficient service they provide.
Positive Comments
Communication and Reliability
Many of the positive reviews highlight the importance of good communication and reliability. Several customers praised the staff for keeping them informed throughout the repair process and for being responsive to their needs. One customer noted that the technician kept them updated regularly during a 4-day repair period.
Quality of Work
Several customers were impressed with the quality of work performed by Griffin Plumbing and Heating. One customer noted that the technician was detail-oriented and took the time to explain the work being done.
Trustworthiness
Several customers praised the company for being trustworthy and reliable. One customer noted that they always knew the service technician was going to do good work and that they would get the job done swiftly.
Negative Comments
Lack of Responsiveness
Several customers were unhappy with the lack of responsiveness from the company. One customer noted that they received no response to multiple calls and messages, while another customer reported that the company refused to help them due to being a non-existing customer.
Unreliable Service
Some customers reported arriving home to find that no one had shown up to complete the service, only to receive a call later in the day saying that the technician had been with another customer. Another customer reported that the company failed to provide the service they needed, and instead, they had to call another company to resolve the issue.
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