Massmann Geothermal and Mechanical is a leading provider of geothermal heating and cooling services in the Twin Cities, Minnesota, and surrounding areas. We specialize in residential and commercial installations, repairs, and maintenance of geothermal systems.
Our Mission
Our mission is to provide our customers with sustainable, reliable, and cost-effective geothermal solutions to meet their heating and cooling needs. We prioritize efficiency, environmental responsibility, and exceptional customer service.
Our Services
We offer a comprehensive range of services to meet your geothermal needs, including:
- System installation: We install high-quality geothermal systems for new construction and existing homes.
- System repairs and maintenance: We provide regular maintenance plans and emergency repair services to ensure your system runs efficiently and effectively.
- Consultations: Our experienced technicians can assess your needs and provide customized recommendations for your property.
- Product sales: We sell a variety of geothermal-powered appliances and accessories.
Benefits of Choosing Massmann Geothermal and Mechanical
- Expertise: Our certified technicians are highly trained and experienced in geothermal technology.
- Quality: We use only the highest quality materials and equipment from trusted manufacturers.
- Transparency: We provide upfront pricing and clear explanations about your system.
- Customer service: We prioritize your satisfaction and are committed to providing responsive and personalized service.
Why Choose Geothermal?
Geothermal heating and cooling offers multiple advantages over traditional heating and cooling systems, including:
- Energy efficiency: Geothermal systems are 2-4 times more efficient than conventional systems.
- Cost savings: You can save up to 80% on your heating and cooling costs.
- Environmentally friendly: Geothermal energy is a renewable and sustainable energy source.
- Reliable and consistent: Geothermal systems operate reliably and efficiently, providing consistent heating and cooling throughout the year.
Unprofessional Experience
Several reviewers had unpleasant experiences with Massman Geo. One reviewer, Andrew G., was quoted $245 for a 5-minute consultation, which he found excessive. Another reviewer, Curtis Neuenschwander, reported that the company did not fix his geothermal system as promised and wanted him to pay full price to come out again. Julie Norton also had multiple service calls without resolution, stating that the technician left after 10 minutes without fixing the issue.
Positive Experience
On the other hand, many reviewers had positive experiences with Massman Geo. Paul Gardner has a ground source heat pump that has been efficient and reduced his household gas usage by 90%. Kim Mackenthun has been a client for years and praised the company for their professional and friendly service. Dionne Meisterling was impressed with the company's prompt diagnosis and solution to her problem. Matt Samuel appreciated John's analytical skills and persistence in solving his problem.
Poor Project Management
Eric B.'s experience was marred by poor project management. He felt that the company did not manage the project well, and he had to act as his own general contractor. The reviewer reported that the company recommended an electrician who wanted to overcharge and that the installation team had to revisit the site to level the lawn after the drillers left it in disarray.
NEGATIVES_START Negative experiences with unprofessional service, poor project management, and high costs dominate the reviews. NEGATIVES_END
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