Providing expert HVAC services with a personal touch
At Mills Air, we take pride in being one of Central Florida's largest and most respected HVAC companies. Since 1992, our goal has been to provide top-quality service and equipment to our valued customers while fostering a culture of teamwork and family within our organization. Founded and led by Leon Mills, we have grown to offer a comprehensive range of products and services in air conditioning, heating, and indoor air quality. As a full-service residential, commercial, and multifamily contractor, we are dedicated to meeting all your heating and cooling needs.
Our Services
At Mills Air, we specialize in a wide variety of HVAC services, ensuring that we can assist you with any heating, cooling, or indoor air quality concerns. Our offerings include:
*Air Conditioning Installation: Stay cool and comfortable during Florida's hot summers with our expert air conditioning installation services. Our skilled technicians install energy-efficient and high-performance systems from leading manufacturers.*
*Air Conditioning Repair and Service: When your air conditioning system malfunctions, our NATE-certified technicians are available 24/7 for repair and service. With fully stocked service vehicles, we can quickly diagnose and fix any issue.*
*Heating Installation: Rely on Mills Air for expert heating installation to keep your home or business warm and cozy during the cooler months. Our skilled technicians install energy-efficient heating systems from top manufacturers.*
*Heating Repair: Our experienced technicians are available 24/7 for heating repair and service whenever you need us. With fully stocked service vehicles, we can quickly diagnose and fix any issue.*
*Ductless HVAC and Heat Pumps: For versatile heating and cooling solutions, consider ductless HVAC or heat pumps from Mills Air. Our experts can install, repair, and maintain these systems for optimal performance.*
*Indoor Air Quality: Improve the air quality in your home or business with our expert indoor air quality services. We offer solutions like air purifiers, humidifiers, and dehumidifiers to keep your indoor environment healthy and comfortable.*
*Thermostats: Upgrade your thermostat for improved energy efficiency and temperature control. Our team can install, repair, and maintain programmable and smart thermostats for your convenience.*
*Duct Work: Ensure your ductwork is properly designed and maintained for optimal heating and cooling performance. Our experts can repair and replace ductwork for improved energy efficiency and air quality.*
At Mills Air, we are proud to be a Carrier Factory Authorized Dealer. Our team is regularly updated on the latest technology, equipped with the latest tools, and qualified in proper installation, maintenance, and repair procedures for a wide range of heating, cooling, and air quality equipment. We offer expert solutions that save you money, enhance comfort, and provide unmatched and lasting reliability.
Mixed Reviews for Mills Air
Poor Customer Service Experiences
There were several instances of poor customer service, including technicians not showing up on time, not returning phone calls, and not being transparent about issues with the service. One customer had to cancel their appointment due to the technician not showing up, and was not offered a refund for the unused visit. Another customer had a poor experience with a technician who left a Shrader valve loose, causing coolant to escape, and then charged them to fix the issue.
Positive Experiences with Technicians
On the other hand, there were several positive reviews praising the technicians for their excellent service. Technicians were described as knowledgeable, courteous, and efficient. They were able to diagnose and fix issues quickly, and provided clear explanations of the repair process.
Reliability Issues
There were some concerns about the reliability of the service, with one customer experiencing issues with their AC unit after it was installed by Mills Air. Another customer had to wait for weeks for their issue to be resolved.
Technician Quality
The quality of the technicians varied, with some being praised for their excellent service, while others were criticized for being unprofessional.
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