Business Details
41 Years
experience
Emergency
services
Your Trusted HVAC Partner in New Philadelphia, OH
Carpenter Heating & Cooling has been a trusted provider of HVAC solutions in Tuscarawas County, Ohio, since 1985. Founded by Terry L. Carpenter and now led by his sons Douglas and Christopher, our family-owned business combines over 50 years of collective experience with a commitment to honesty and customer satisfaction. We specialize in installation, maintenance, and repair of heating, ventilation, and air conditioning systems for residential and light commercial clients. Our services include emergency 24/7 support, sheet metal fabrication, and partnerships with leading brands like Honeywell and Goodman.We prioritize follow-up visits to ensure optimal system performance and maintain a reputation for reliability and expertise. With deep roots in the community, we serve Tuscarawas County and surrounding areas, offering tailored solutions for furnaces, heat pumps, air cleaners, and more. Our dedication to quality craftsmanship and personalized service has earned us generations of satisfied customers.
Services
HVAC Installation
Emergency Repairs
System Maintenance
Sheet Metal Fabrication
Air Quality Solutions
Details
- Year established: 1985
Highlights and features
- Family-owned since 1985 with 50+ years of combined HVAC expertise
- 24/7 emergency services for urgent heating/cooling needs
- Comprehensive follow-up visits ensure lasting system performance
- Certified technicians trained on all major HVAC brands
- Locally rooted with deep understanding of Tuscarawas County climate needs
Services
HVAC Installation
We install complete heating, ventilation, and air conditioning systems tailored to residential and commercial properties. Our technicians handle furnaces, heat pumps, central air units, and boilers. With manufacturer-certified expertise, we ensure proper sizing and energy efficiency while maintaining indoor air quality through proper ventilation integration.
Emergency Repairs
Our 24-hour emergency repair service addresses urgent HVAC failures during extreme weather. We respond promptly to system breakdowns, thermostat malfunctions, and heating/cooling emergencies. Equipped service vehicles allow on-site diagnostics and repairs for furnaces, AC units, and heat pumps to restore comfort quickly.
System Maintenance
Scheduled maintenance plans extend equipment lifespan and optimize performance. Our technicians clean components, check refrigerant levels, replace filters, and inspect electrical systems. Regular servicing prevents unexpected failures and maintains manufacturer warranties while improving energy efficiency for cost savings.
People
Douglas A. Carpenter
Co-Owner
Second-generation HVAC expert with 30+ years of hands-on experience. Oversees daily operations and technical training for service technicians.
Christopher L. Carpenter
Co-Owner
Manages business development and customer relations. Ensures service quality standards align with family values established in 1985.
Questions
Do you offer 24-hour emergency HVAC service?
Yes, we provide 24/7 emergency repair services for urgent heating and cooling system failures.
What HVAC brands do you service?
We work with all major brands including Honeywell, Goodman, and Bryant systems.
Are follow-up visits included after installations?
Yes, we include post-installation follow-ups to ensure optimal system performance.
Do you serve commercial properties?
Yes, we provide HVAC services for both residential and light commercial buildings.
