Capturing the Hearts of the Best Customers for Life
At A.D. Binder Plumbing and Heating, LLC., we take pride in our long-standing history of providing top-notch plumbing, sewer, and HVAC services to residential and commercial customers, industrial plants, and government facilities in Central Illinois since 1952. As a family-owned business, we understand the importance of building trust and fostering strong relationships with our clients. Our team of highly trained professionals is dedicated to delivering exceptional service, ensuring that every project is completed to the highest standards.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our clients. Our plumbing services include residential, commercial, and industrial plumbing solutions within a hundred-mile radius of Decatur, IL. Our team is equipped to handle everything from pipe repairs to water heater installations. In addition, we provide heating and air services, including blower motor repairs, condenser installations, and subcontracting for large projects. Our insulation services cater to commercial and industrial clients, while our water conservation solutions, featuring the innovative Aqua Mizer Flush System, help our clients save thousands on water usage. We also offer sewer camera and locating services to diagnose and repair underground sewer and drain problems.
Our Commitment
At A.D. Binder Plumbing and Heating, we are committed to providing our clients with exceptional service, competitive prices, and honest communication. We understand that every project is unique, and we take the time to listen to our clients' needs, providing personalized solutions tailored to their specific requirements. With over 65 years of experience, we have earned a reputation as the most trusted business in the field, and we strive to maintain this standard of excellence with every project we undertake.
Quality of Service
Binder's has received overwhelmingly positive reviews for their prompt, knowledgeable, and pleasant service. Many customers have praised the professionalism and expertise of their technicians, with some even noting that they went above and beyond to ensure customer satisfaction.
Customer Satisfaction
Binder's has built a reputation for delivering high-quality services at fair prices. Customers appreciate the company's transparency and willingness to work with them to find solutions to their plumbing needs. Many have expressed gratitude for the company's prompt response times and attention to detail.
One Negative Review
However, one customer has shared a negative experience with Binder's. According to Michael R., the company showed poor professionalism, taking multiple trips to diagnose a leak and failing to perform due diligence in fixing the issue. Michael was charged for the final visit despite not receiving a completed repair.
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