Business Details
22 Years
experience
Emergency
services
Your Trusted HVAC Partner in Wausau
Comfort Gallery was established in 2004 as a family-owned business dedicated to providing comprehensive HVAC solutions for residential customers in Central Wisconsin. Our team combines decades of hands-on experience with rigorous annual training through programs like Bryant's certification and our internal Corporate Review Process. We specialize in heating, ventilation, air conditioning, and hearth products, utilizing advanced energy analysis equipment to deliver customized comfort solutions.With a proven track record of innovation and customer satisfaction, we maintain our position as a leading Bryant dealer in Northcentral Wisconsin. Our commitment to quality extends beyond installation to include 24/7 emergency repair services and comprehensive warranties covering labor and manufacturer parts. We prioritize transparent communication, personalized service, and ethical business practices that have earned us a 4.9 Google rating and loyal customer base.
Services
HVAC Installation
Furnace Repair
Air Conditioning
Ventilation Systems
Fireplace Maintenance
Emergency Repairs
Energy Analysis
Gas Log Services
Heating Solutions
System Maintenance
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency HVAC repair services
- Our team undergoes annual Bryant-certified training
- Comprehensive energy analysis using Infiltrometer technology
- Proven track record as top Bryant dealer in Wisconsin
- Transparent recommendations prioritizing customer needs
Associations and certifications
- Bryant
What people say
Skilled team
Respectful technicians
Prompt service
Detailed explanations
Professional installation
Services
HVAC Repair
Our certified technicians provide 24/7 emergency HVAC repair services for residential systems. With specialized training and advanced diagnostic tools, we quickly identify and resolve heating, cooling, and ventilation issues. Our team prioritizes energy efficiency while ensuring optimal system performance through comprehensive maintenance and component replacement.
Furnace Installation
We offer complete furnace installation services featuring energy-efficient models from trusted manufacturers. Our experts conduct detailed home assessments to recommend appropriate heating solutions, considering factors like square footage and insulation quality. All installations follow strict safety protocols and include post-installation performance verification to guarantee customer satisfaction.
Air Conditioning
Our air conditioning services include system installation, repair, and seasonal maintenance. We utilize energy analysis equipment to optimize cooling efficiency while maintaining proper indoor humidity levels. Emergency repair teams respond promptly to summer breakdowns, with technicians equipped to handle both standard and high-efficiency AC units across Central Wisconsin.
Fireplace Repair
We provide comprehensive gas fireplace repair and maintenance services, addressing ignition issues, gas leaks, and component malfunctions. Our technicians ensure safe operation through thorough inspections and certified repairs. We also offer cleaning services and replacement part installation to maintain optimal fireplace functionality throughout Wisconsin winters.
Energy Analysis
Using advanced Infiltrometer technology, we conduct detailed energy audits to identify home efficiency issues. This diagnostic process helps pinpoint air leaks and insulation deficiencies affecting HVAC performance. Our analysis leads to customized recommendations for improving comfort while reducing energy costs through targeted system upgrades and home improvements.
People
Paul
Owner
Third-generation HVAC expert who purchased the business from his father in 2013. Started in the family business as a teenager, progressing from shop maintenance to general manager before acquiring the company. Brings extensive industry knowledge and commitment to quality service.
Owen
Specialist Technician
Skilled fireplace specialist with expertise in system diagnostics and repair. Known for meticulous attention to detail and customer-focused approach. Demonstrates exceptional problem-solving abilities while maintaining professional demeanor during residential service calls.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, and maintenance for heating, cooling, and ventilation systems, plus fireplace services.
Are you available for emergencies?
Yes, our 24/7 emergency service responds promptly to urgent HVAC issues in residential settings across Central Wisconsin.
Do you service all HVAC brands?
Our technicians work with all major HVAC brands, though we're recognized as a leading Bryant dealer for quality and service.
What warranties do you provide?
We offer 30-day service warranties, 1-year labor coverage, and manufacturer parts warranties that vary by component.
How do you ensure service quality?
Our technicians undergo annual Bryant-certified training and our internal Corporate Review Process to maintain technical excellence and customer service standards.
Can you help with energy efficiency?
Yes, we use Infiltrometer technology for energy analysis and recommend customized solutions to improve home efficiency and comfort.
