About Our Company
Sentinel Mechanical has been a trusted name in heating, plumbing, and air conditioning (HVAC) services throughout Missoula, Montana, since 1987. We are a locally owned and operated company dedicated to providing outstanding service, quality workmanship, and honest communication to our customers.
Our Expertise
Our experienced team of licensed plumbers and HVAC technicians can handle all your needs, whether it's:
Plumbing
- Repairing leaky faucets and toilets
- Installing and maintaining water heaters
- Replacing water and drain lines
- Addressing sewage system issues
- Providing comprehensive inspections and maintenance plans
Heating
- Installing, repairing, and maintaining furnaces, boilers, and heat pumps
- Addressing heating system efficiency issues
- Performing preventative maintenance to minimize future breakdowns
Air Conditioning
- Installing and repairing air conditioners, fans, and thermostats
- Addressing cooling system efficiency issues
- Performing preventative maintenance to ensure cool and comfortable summers
Our Commitment to You
At Sentinel Mechanical, we are committed to:
- Providing personalized attention: We take the time to understand your unique needs and concerns.
- Offering upfront pricing: We provide clear, transparent cost estimates and avoid hidden fees.
- Communicating clearly: We actively explain the problem, repair options, and estimated completion times.
- Delivering quality work: We use high-quality parts and materials to ensure lasting solutions.
- Responding quickly: We understand the importance of urgent repairs and offer 24/7 emergency services.
Our Commitment to the Community
We believe in actively contributing to the Missoula community. We are involved in local initiatives and are committed to providing reliable and affordable services to local residents and businesses.
Get the Support You Need
If you need professional help with your plumbing, heating, or air conditioning needs, don't hesitate to contact Sentinel Mechanical. We are ready to provide you with efficient, reliable service you can trust.
Customer Service Issues
Some customers have reported experiences with poor customer service from Sentinel Mechanical Plumbing and Heating. Jennifer Schmidt left a 1-star review after having a negative interaction with the person who answers the phone and handles scheduling. She found the person to be rude and unprofessional. This kind of behavior is reportedly common, as evidenced by other negative reviews.
Positive Experiences
On the other hand, many customers have had positive experiences with Sentinel Mechanical Plumbing and Heating. Tyler Albrethsen, T. C., Bruce & Jennifer Young, Debbie Lawton, Trixie Masuch, Julie Pennewill, Jon Taylor, and Tonia Rueda have all left 5-star reviews praising the company's services, including professionalism, efficiency, and quality work.
Work Quality and Communication
Numerous customers have praised Sentinel Mechanical Plumbing and Heating for their skilled technicians, who are knowledgeable and efficient. Many have emphasized the importance of good communication, citing instances where technicians kept them informed about updates and listened to their concerns.
Long Wait Times
One customer, Robert M., had a negative experience with Sentinel Mechanical Plumbing and Heating, reporting long wait times and poor communication.
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