Business Details
27 Years
experience
Emergency
services
Trusted HVAC Installation & Repair in Alto, TX
Founded in 1999, Cherokee Service has established itself as the premier HVAC installation and repair provider in Cherokee County, Texas. With over 26 years of experience, we specialize in heating, air conditioning, and geothermal system solutions for residential and light commercial clients. As an American Standard Customer Care Dealer and Better Business Bureau member, we uphold rigorous standards of excellence in service, transparency, and customer satisfaction. Our family-owned business prioritizes community values, offering honest pricing, 24/7 emergency services, and a commitment to long-term relationships with clients.Led by owner Spencer Smith, our certified technicians deliver reliable repairs, preventive maintenance, and energy-efficient installations tailored to East Texas climate challenges. We actively support local initiatives, including little league teams and county fairs, reinforcing our dedication to the Alto community. Our two-decade legacy reflects a promise: to provide expert HVAC solutions while maintaining the integrity of a locally operated business.
Services
HVAC Service & Repair
Preventative Maintenance
Installation & New Construction
Light Commercial Projects
Geothermal Comfort Systems
Details
- Year established: 1999
Highlights and features
- We have 26 years of experience in HVAC services.
- We are an American Standard Customer Care Dealer.
- We offer 24/7 emergency repair services.
- Our team provides transparent pricing with no hidden fees.
- We are locally owned and deeply involved in the community.
Associations and certifications
- Better Business Bureau
- American Standard Customer Care Dealer
What people say
Excellent service
Great company
Superior service
Timely manner
Knowledgeable
Services
HVAC Service & Repair
Our certified technicians handle all HVAC repairs for residential and light commercial systems, including air conditioners, furnaces, and heat pumps. We prioritize accurate diagnostics, transparent pricing, and same-day emergency solutions. With 26 years of experience, we ensure systems operate efficiently, even during Texas' extreme summers and winters.
Preventative Maintenance
Bi-annual maintenance plans extend HVAC system lifespans and reduce energy costs. Our technicians inspect coils, refrigerant levels, and electrical components while cleaning filters and ductwork. This proactive approach prevents breakdowns and maintains optimal performance for homes and businesses in humid East Texas climates.
Installation & New Construction
We specialize in installing high-efficiency HVAC systems for new builds and remodels. As American Standard Customer Care Dealers, we offer expert guidance on system selection, ensuring proper sizing and energy efficiency. Our installations include geothermal options and zoning systems for customized comfort in residential and commercial spaces.
Light Commercial Projects
Our services extend to light commercial clients, including ice machine repairs and ductwork servicing. We provide energy-efficient solutions for offices, retail spaces, and small businesses, with technicians trained on modern commercial equipment. Our focus is minimizing downtime while maximizing system longevity and performance.
Geothermal Comfort Systems
As WaterFurnace dealers, we offer geothermal systems that reduce energy bills by up to 70%. These systems use underground thermal energy for heating and cooling, providing sustainable, quiet operation. Ideal for new and existing properties, geothermal installations align with our commitment to environmental responsibility and cutting-edge HVAC technology.
People
Spencer Smith
Owner
With over 26 years in the HVAC industry, Spencer Smith leads Cherokee Service with a focus on community values and technical excellence. His leadership ensures every project meets rigorous quality standards while maintaining personalized service for residential and commercial clients.
Thomas Aber
Install / Service Technician
A 10-year veteran of Cherokee Service, Thomas specializes in HVAC installations and emergency repairs. His expertise ensures reliable system performance, even under the demanding conditions of Texas' climate.
Kelcey Black
Office Manager
As Office Manager, Kelcey coordinates service scheduling and client communications, ensuring seamless operations. With 8 years at Cherokee Service, she plays a critical role in maintaining the company's high standards of customer service.
Landry Smith
Service Technician
Landry provides expert HVAC maintenance and repair services, drawing on 5 years of hands-on experience. His attention to detail and commitment to transparency reflect Cherokee Service' core values of honesty and reliability.
Enrique Castillo
Install Technician
Enrique specializes in HVAC system installations, bringing 2 years of technical expertise to Cherokee Service. His work ensures clients receive efficient, code-compliant systems tailored to their specific residential or commercial needs.
Questions
What HVAC services do you offer?
We provide HVAC repair, installation, preventative maintenance, light commercial services, and geothermal system solutions for residential and business clients in East Texas.
Do you offer emergency HVAC repairs?
Yes, we provide 24/7 emergency repair services for urgent heating and cooling issues, with prompt response times and transparent pricing.
Are your technicians certified?
All technicians are certified and trained on the latest HVAC systems, including American Standard and WaterFurnace geothermal technologies.
What areas do you serve?
We serve Cherokee, Angelina, and Nacogdoches Counties, including Alto, Texas, with both residential and commercial HVAC solutions.
How can geothermal systems benefit my home?
Geothermal systems reduce energy bills by up to 70%, offer eco-friendly operation, and provide consistent comfort through advanced heat exchange technology.
Do you offer maintenance plans?
Yes, our bi-annual preventative maintenance plans help avoid costly repairs, improve system efficiency, and extend HVAC system lifespans.
