A Family Tradition of Excellence in Central Ohio
Muetzel Heating, Cooling & Plumbing has proudly served the residential and commercial needs of Central Ohio since 1967. Founded on a foundation of expertise, integrity, and personalized customer service, we've become a trusted partner in thousands of homes and businesses.
Our Services
We offer a comprehensive range of services across heating, cooling, plumbing, and more, encompassing:
Climate Control
- Installation, repair, and maintenance of residential and commercial heating and cooling systems
- HVAC design and construction for new construction and renovations
- Comprehensive troubleshooting and repair of all major brands and systems
Plumbing
- Comprehensive repairs and installations for all plumbing systems, including gas, water, and drain
- Leak detection and repair
- Water heater installation, repair, and maintenance
- Drain cleaning and repair
- Gas piping installation and repair
Our Team
Driven by a team of experienced and certified technicians and professionals, we are dedicated to providing:
- Personalized attention: We take the time to understand your specific needs and concerns.
- Expert craftsmanship: Our work is meticulous and completed with the highest standards.
- Exceptional communication: We provide clear updates and explanations throughout the process.
- Guaranteed satisfaction: Our work is backed by our satisfaction guarantee.
Community Involvement
We believe in actively contributing to the communities we serve. We proudly support local youth clubs and organizations, and are committed to making a positive impact in our community.
Our History
Founded by three brothers in 1967, Muetzel has grown into a respected and trusted leader in the industry. Now in its second and third generations, we are committed to upholding the family tradition of excellence and personalized customer service.
Our Commitment
Whether you need a routine maintenance check-up or a complex system installation, Muetzel Heating, Cooling & Plumbing is your reliable partner. We look forward to exceeding your expectations and becoming your trusted advisor for all your climate control and plumbing needs.
Overall Experience
The majority of customers have had a positive experience with Muetzel Plumbing, with many praising their professional and friendly service. Several reviewers mentioned that they would highly recommend the company and have used them multiple times in the past.
Praise for Professionalism and Communication
Many reviewers appreciated the professionalism and communication skills of the Muetzel team. They were described as being thorough, respectful, and knowledgeable about their work. The team was also praised for keeping customers informed throughout the service process.
Positive Experiences with Specific Services
Some reviewers had positive experiences with specific services, such as air conditioning repair and plumbing solutions. They were pleased with the quick and efficient service, and in some cases, the final cost was lower than the estimated price.
Negative Experiences
However, not all customers had a positive experience with Muetzel Plumbing. Some reviewers were disappointed with the service they received, citing issues with misdiagnosis, overcharging, and poor communication. In one case, a customer felt bullied by the technician, and in another, the technician was unwilling to listen to the customer's concerns.
Areas for Improvement
Based on the negative reviews, areas for improvement include ensuring that technicians accurately diagnose issues, providing transparent and fair pricing, and maintaining good communication with customers.
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