Element Masters Heating & Cooling

At The Element Masters, Inc., integrity is woven into the fabric of our company culture. Established in 2000 by Lee Bontrager, we were founded on a commitment to providing high-quality heating, ventilation, and air conditioning services that exceed our customers' expectations. Our mission is to provide exceptional engineering, installation, and service of HVAC systems that meet the needs of both commercial and residential markets.

Our Story

Before The Element Masters, Inc. was born, Lee Bontrager knew that there was a missing link in the HVAC industry. High-quality yet affordable HVAC systems and services were hard to come by. It wasn't long before Lee and his wife Dorothy founded their own heating and cooling company in 2000. Built on family values, The Element Masters, Inc. started providing efficient solutions for Middlebury and other communities. Despite the passage of time, our values remain unchanged. Open, honest communication and quality services continue to tell the history of The Element Masters, Inc. today.

Our Services

At The Element Masters, Inc., we pride ourselves on offering a comprehensive range of services that cater to the unique needs of our customers. From HVAC installation to maintenance and repair services, we promise:

• 100% Customer Satisfaction
• Commitment to integrity
• High-quality products
• Personal support for our customers
• 24/7 emergency services
• Insight for room-by-room heat loss/gain

We understand that every customer has unique needs, which is why we offer customized solutions tailored to their specific requirements. Our team of experienced professionals is dedicated to providing exceptional service and ensuring that our customers are satisfied with our work.

Our Products

We offer a wide range of products from top-notch manufacturers that cater to the diverse needs of our customers. Our product lineup includes:

• Heating products
• Cooling products
• Ventilation products
• Maintenance plans

Our Areas of Service

We proudly serve the following areas:

• Middlebury
• Goshen
• Elkhart
• Nappanee
• New Paris
• Granger
• Shipshewana
• Topeka
• Bristol
• LaGrange
• Sturgis
• White Pigeon

Why Choose Us

At The Element Masters, Inc., we are committed to providing exceptional service and ensuring that our customers are completely satisfied with our work. We differentiate ourselves by:

• Offering high-quality products and services
• Providing personalized support and maintenance plans
• Offering emergency services 24/7
• Having a team of experienced and certified professionals
• Being locally owned and operated

FAQs

We have compiled a list of frequently asked questions that we receive from our customers. You can find answers to questions such as:

• How often should I change the filter on my heating and AC unit?
• How often should I have my heating and air conditioning units checked?
• What should I do if my heating or air conditioning system fails to operate?