At Southern Temp Control, we pride ourselves on being a family-owned and operated small business that has been serving the Wimberley area for over 20 years. With a team of dedicated professionals, we are committed to providing top-notch HVAC repair, maintenance, and replacement services to our customers.
Our Mission
Our mission is to provide exceptional service to our customers, while making sure they receive the best solution for their heating and air conditioning needs. We believe that a personal touch is what sets us apart from other HVAC companies. Our team is dedicated to making sure every customer receives personalized attention and care.
Meet Our Team
At Southern Temp Control, we have a team of experienced technicians who are trained to handle all types of HVAC systems. From residential service and replacement systems to commercial and industrial systems, we have the expertise to get the job done.
Our team includes experienced technicians who have years of experience in the industry. From our office administrator, Lauren Masteller, who is also Rob's eldest daughter, to our service technician, John Haug, who has been with us since 2015, we have a team that is dedicated to providing exceptional service to our customers.
HVAC Repair
At Southern Temp Control, we offer comprehensive HVAC repair services that cater to all types of systems. From air conditioners to heat pumps, gas furnaces, and dual fuel systems, we have the expertise to repair and maintain any type of HVAC system. We believe in transparency and honesty, which is why we always keep our customers informed about the status of their repairs.
Indoor Air Quality
At Southern Temp Control, we understand the importance of indoor air quality. That's why we offer comprehensive indoor air quality solutions that cater to all types of systems. From air purifiers to humidifiers, we have the expertise to provide clean and healthy indoor air quality.
System Replacement
At Southern Temp Control, we offer comprehensive system replacement services that cater to all types of HVAC systems. From residential to commercial and industrial systems, we have the expertise to replace any type of HVAC system. We believe in providing our customers with options that meet their specific needs and budgets.
Why Choose Us
At Southern Temp Control, we are committed to providing exceptional service to our customers. We believe in transparency, honesty, and integrity, which is why we always keep our customers informed about the status of their repairs. We have a team of experienced technicians who are trained to handle any type of HVAC system, and we offer comprehensive services that cater to all types of systems.
Our Services
At Southern Temp Control, we offer a range of services that cater to all types of HVAC systems. From routine maintenance to repairs and replacements, we have the expertise to provide comprehensive HVAC services. Our services include:
- Routine maintenance to prevent breakdowns
- Repairs to all types of HVAC systems
- Replacements for residential and commercial systems
- Indoor air quality solutions
- System sizing and design
- Energy-efficient solutions
Contact Us
At Southern Temp Control, we are committed to providing exceptional service to our customers. If you have any questions or concerns about our services, please feel free to contact us at 512-749-9685 or email us at admin@southerntempcontrol.com.
Company Review
The reviews of Southern Temp Control present a mix of positive and negative experiences with the company. Some customers have had exceptional interactions with the technicians, praising their knowledge, professionalism, and prompt service. On the other hand, one reviewer had a very different experience, describing a series of issues with the company's service, including a technician's lack of certainty about the problem, his reluctance to provide a clear solution, and his daughter's unprofessional behavior when dealing with the customer.
Positive Reviews
All of the 5-star reviews praise the company's technicians, particularly Rob Wolf, for their exceptional service, knowledge, and professionalism. Reviewers appreciated the prompt response time, clear explanations of the problems, and the extra effort taken to resolve issues. Several reviewers mentioned that the company's customer service was friendly and helpful.
Negative Reviews
In contrast, one reviewer had a very negative experience with the company. They described an issue with their AC unit that was not resolved during the initial visit, and the technician's daughter's unprofessional behavior when dealing with the customer. The reviewer felt that the company was trying to upsell them unnecessary repairs and that the technician's lack of certainty about the problem made them feel unsure and uncomfortable.
Summary
The reviews of Southern Temp Control are mixed, with some customers having excellent experiences with the company and others having very negative interactions. While the company's technicians are praised for their knowledge and professionalism, there are concerns about the company's approach to service and the behavior of certain staff members.
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