Business Details
50 Years
experience
Emergency
services
Trusted HVAC Services in Hagerhill, KY
Big Sandy Heating Cooling has been serving residents of the Big Sandy region since 1976, providing expert heating and cooling solutions. Our team of certified technicians specializes in HVAC repairs, maintenance, and installations, prioritizing customer satisfaction through integrity and professional service. With over 42 years of experience, we offer energy-efficient systems, 24/7 emergency services, and financing options to meet diverse needs. Our commitment to quality is reflected in our use of top-tier products and personalized maintenance plans. We treat every customer like family, ensuring transparent communication and reliable service for both residential and commercial properties.Our EPA-certified maintenance agreements and indoor air quality solutions further demonstrate our dedication to comprehensive comfort management. Recognized as a Factory Authorized Lennox Dealer, we combine technical expertise with a customer-first approach to deliver lasting value. Our 24/7 emergency response and same-day service capabilities ensure minimal disruption to your comfort. Through decades of service, we have built a reputation for affordability, technical excellence, and community trust. This enduring commitment to excellence has made us the region's leading HVAC provider for over four decades.
Services
HVAC Repair
System Installation
Preventative Maintenance
Geothermal Systems
Indoor Air Quality
Generator Services
Emergency AC Repair
Furnace Replacement
Ductwork Modifications
Whole House Humidifiers
Details
- Year established: 1976
Highlights and features
- 42 years of specialized HVAC experience in the Big Sandy region
- Certified technicians with EPA-certified maintenance expertise
- 24/7 emergency service with same-day response guarantee
- Financing options available for system replacements
- Satisfaction guarantee on all installations and repairs
Associations and certifications
- KY Master HVAC# HM04205
- Factory Authorized Lennox Dealer
What people say
Outstanding technician
Very fast and professional
Knowledgeable and friendly
Fantastic service
Highly professional
Services
HVAC Repair
Our certified technicians provide rapid diagnosis and repair of heating and cooling systems with same-day service guarantees. We service all brands and models while maintaining factory specifications. Emergency repairs prioritize restoring comfort with minimal disruption to daily routines.
Preventative Maintenance
Bi-annual maintenance plans include 14-point system inspections, component cleaning, and efficiency optimization. These services extend equipment lifespan, reduce energy costs by up to 30%, and include priority scheduling benefits for enrolled customers.
System Installation
We install ENERGY STAR-rated heating and cooling systems with customized sizing assessments for optimal performance. Our technicians handle complete system replacements including ductwork modifications and smart thermostat integration for improved efficiency.
Indoor Air Quality
Comprehensive air quality solutions include contaminant testing, filtration system installation, and humidity control. Our services address allergens, mold, and chemical pollutants through advanced purification technologies and customized system modifications.
Geothermal Systems
We design and install geothermal heating and cooling systems that leverage underground temperature stability. These energy-efficient solutions reduce utility costs by up to 60% while providing consistent climate control through environmentally sustainable technology.
People
Jim Hoose
Senior Technician
Master HVAC technician with 40+ years experience, recognized for technical expertise and customer service excellence across multiple industry tenures.
Chris
Service Technician
Emergency response specialist known for prompt weekend service and accurate diagnosis of complex AC system failures.
John
Maintenance Technician
Experienced HVAC technician specializing in system cleaning and efficiency optimization with consistent customer satisfaction ratings.
Tyler
Installation Technician
Certified installer with expertise in modern system integration and ductwork customization for residential properties.
April
Customer Service
Service coordinator praised for clear communication and efficient appointment scheduling across multiple customer reviews.
Questions
What HVAC services do you offer in the Big Sandy area?
We provide complete HVAC solutions including system installations, emergency repairs, preventative maintenance, geothermal systems, indoor air quality assessments, and generator services for residential and commercial properties.
Are your technicians available for emergency service after hours?
Yes, our 24/7 emergency service guarantees technician availability at any hour for urgent heating and cooling system failures across Eastern Kentucky.
Do you offer financing options for new HVAC system installations?
We provide financing solutions with approved credit to help customers upgrade to energy-efficient systems while maintaining budget flexibility.
What maintenance plans are available for HVAC systems?
Our EPA-certified maintenance agreements include bi-annual system checkups, priority scheduling, 15% repair discounts, and comprehensive performance optimization services to extend equipment lifespan.
How do you handle indoor air quality concerns?
We offer air quality evaluations, whole-house humidifiers, and filtration system installations to address mold, allergens, and other indoor air contaminants affecting home comfort.
