Located near downtown Brookings, South Dakota, we have been providing high-quality plumbing and heating services for many years. We pride ourselves on providing a wide range of services using only the highest quality products. Our owners, Leroy Voss and his wife Shirley, opened their own business in 1976, and today Brookings Plumbing and Heating is a family business that Leroy runs with his son, Jason. Jason is a graduate of Minnesota West Community & Technical College (Plumbing Technician & Heating, Ventilation, and Air Conditioning/Refrigeration Technology).
At Brookings Plumbing and Heating, we strive to offer our customers a full range of services for both residential and commercial applications. Whether your needs are in an existing home or business or a brand new building, whether you need some basic repair, a complete remodel, or a new installation, we will provide the service you need in a timely and cost-efficient manner. Our team of expert technicians is dedicated to providing exceptional customer service and ensuring that all of our customers are completely satisfied with the work we do.
Our Services
We offer a wide range of services, including Geothermal Heat Pumps and Air Conditioning, Repairs and New Construction, Residential and Commercial Remodeling, Drain and Sewer Cleaning, Submersible and Jet Pumps, and much more. Whether you need a simple repair or a complete installation, we have the expertise and experience to get the job done right.
Our Commitment to Quality
At Brookings Plumbing and Heating, we are committed to providing the highest quality services and products to our customers. We use only the best materials and the latest technology to ensure that all of our work is completed to the highest standards. Our team of expert technicians is dedicated to providing exceptional customer service and ensuring that all of our customers are completely satisfied with the work we do.
Client Satisfaction
Overall, the clients are extremely satisfied with the services provided by Brookings Plumbing Heating. Many reviewers praise the company's excellent communication, prompt response time, and professional and friendly staff.
Service Quality
The reviewers highlight the company's ability to deliver high-quality services, completing tasks efficiently and effectively. They mention that the technicians are knowledgeable and take the time to explain the issues, causes, and maintenance tips.
Consistency
The company's consistency in providing exceptional service is evident throughout the reviews. Reviewers praise the company's ability to meet their needs, even in emergency situations, and for their reliable and trustworthy services.
Communication
Reviewers appreciate the company's prompt communication, including same-day service and direct responses to their inquiries. The company's staff is also commended for being friendly, patient, and considerate.
Value for Money
The reviewers feel that the company provides excellent value for money, attributing this to the company's competitive pricing, efficient services, and high-quality workmanship.
Areas for Improvement
One reviewer mentions that the company's phone system can be improved, as they struggled to get in touch with someone to pay their invoice.
Negative Experiences
Only one reviewer, Starla Vanden Hoek, had a negative experience, citing a lack of communication and professionalism. Despite scheduling an appointment two weeks in advance, the technician failed to show up.
Be the first to review Brookings Plumbing & Heating.
Write a Review
