Our Story
Sperr's Fuel and Heating has been a trusted name in southeastern Pennsylvania and northern Delaware for over 40 years. Founded in 1984 by Rose and John Sperratore, our mission has always been to provide fast and dependable residential fuel delivery and outstanding customer service. In 2023, Kristen Baiocco, a seasoned professional in the fuel industry, took the reins, bringing her expertise and hands-on leadership to the team.
Our Services
We offer a range of services to keep your home warm in the winter and cool in the summer. Our team is committed to going the extra mile for our customers, and we take pride in providing:
- Automatic or on-demand delivery to fit your lifestyle
- Budget plans to help you control costs
- High-quality oil to keep your heating system at its best
- HVAC equipment service to extend the life of your systems
- Prompt response to phone calls after hours
- Well-trained, clean, and professional staff
Meet Our Team
- Kristen Baiocco, Owner: With years of experience in the fuel industry, Kristen has learned the ropes from her father, Russell Baiocco, who founded his own family business in 2009. Kristen is a hands-on leader who is equipped to lead the Sperr's team.
- Brian, HVAC Technician: With expert knowledge and skills, Brian keeps your heating and cooling systems running smoothly.
- Drew, Driver: Drew is responsible for delivering fuel and providing exceptional customer service.
- Mark and Laura Sperratore, Advisors: Mark and Laura are proud owners of Sperr's Fuel and Heating, having partnered with Kristen on multiple occasions before passing the torch.
What Sets Us Apart
At Sperr's Fuel and Heating, you'll feel like part of our family. We know you as a person, not just a customer. We're committed to going the extra mile and ensuring that our services exceed your expectations. With 40 years of service, we've built a reputation for:
- Fast and dependable residential delivery
- Outstanding customer service
- Affordable and trustworthy services
Scheduling Your Next Oil Delivery
Call (610) 543-3747 Monday-Friday to schedule your next oil delivery or pay your bill online. Our team is always available to answer your questions and provide top-notch service.
Customer Satisfaction
Sperr's Fuel & Heating Co. has a stellar reputation among its customers, with every reviewer giving a perfect 5-star rating. The reviewers praise the company's exceptional service, prompt delivery, and competitive pricing. Many customers have been using the company for decades, and some have even transferred their loyalty to the second generation of family ownership.
Story of Service
Several reviewers share heartwarming stories of Sperr's Fuel & Heating Co.'s exemplary service. One customer, Karen and Mike Tripler, were grateful for the company's quick response when oil prices skyrocketed, ensuring they didn't face a huge financial burden. Another customer, Kellie Hixon, appreciated the company's willingness to deliver fuel on the same day, without charging extra fees.
Long-Term Customers
Many reviewers have been using Sperr's Fuel & Heating Co. for multiple decades, with some customers having been loyal clients since the company's inception. They praise the company's consistency in service, pricing, and customer treatment.
Quality of Service
Reviewers also highlight the company's excellent maintenance services, with some mentioning that the technicians go the extra mile to ensure that customers have a smooth experience. One reviewer, Ed Molloy, lauds the company's prompt response to an emergency situation, delivering fuel and engaging desiccant dehumidifiers.
Unique Touches
Some reviewers appreciate the company's personal touches, such as the owner's direct involvement in resolving issues, even on short notice. Another reviewer, Mike Mcglinchey, shares an anecdote about the owner arriving from the airport to address a problem.
Rare Criticism
Only one reviewer, Blaq, gave a 4-star rating, citing the company's discontinuation of a practice that informed customers when they were due for a delivery.
Loyal Customers
The majority of reviewers emphasize their loyalty to Sperr's Fuel & Heating Co., with some declaring that they would never use another company. Reviewers praise the company's friendly and professional demeanor, as well as its commitment to customer service.
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