Custom Air & Plumbing is a full-service heating, ventilation, and air conditioning company that has been serving the residents and businesses of Sarasota and Manatee Counties for over 30 years. As a locally owned and operated company, we focus on providing excellent service to all of our valued customers. Our reputation for honesty and reliability means everything to us, which is why we stand behind all of our work and products, ensuring 100% customer satisfaction.
Our Commitment to Excellence
At Custom Air & Plumbing, we're committed to providing our customers with the highest level of service and quality. We believe that our customers deserve the best, which is why we take pride in our:
- Experienced and Certified Technicians: Our technicians are thoroughly trained and certified to ensure that they have the necessary skills and knowledge to tackle any HVAC or plumbing issue.
- Budget-Friendly Maintenance Agreements: We offer maintenance agreements that provide regular maintenance checks and priority scheduling to help prevent costly repairs and keep your system running efficiently.
- Professional Services: We understand the importance of having a reliable and efficient HVAC system. Our professionals are dedicated to ensuring that your system is installed, repaired, or maintained to the highest standards.
- Quality Guarantee: We guarantee our work and products, ensuring that you can trust us to get the job done right the first time.
Our Services
Custom Air & Plumbing offers a wide range of services, including:
- Air Conditioning Repair and Installation: Whether you need a minor repair or a complete system replacement, our experienced technicians are here to help.
- Heating Services: From repair to installation, our professionals can help keep your heating system running smoothly.
- Plumbing Services: We offer plumbing repair, installation, and maintenance services to meet your residential and commercial plumbing needs.
- Indoor Air Quality Solutions: We can help improve the air quality in your home or office by installing air purification systems and other solutions.
- Duct Cleaning: Our cleaning services can help extend the life of your HVAC system and improve its efficiency.
Why Choose Custom Air & Plumbing?
With over 30 years of experience, we have built a reputation for excellence and customer satisfaction. We take pride in our:
- Same-Day Service: In most cases, we can provide same-day service to ensure your system is up and running as quickly as possible.
- Competitive Pricing: We offer competitive pricing and transparent estimates to ensure you know what to expect.
- Professional Technicians: Our technicians are experienced, certified, and trained to provide exceptional service.
- 100% Satisfaction Guarantee: We guarantee your satisfaction, ensuring that we'll do everything possible to ensure you're completely satisfied with our services.
Schedule an Appointment Today!
Don't hesitate to contact us when you need HVAC or plumbing services. Call us at (866) 819-0992 or schedule an appointment online to experience the Custom Air & Plumbing difference.
Unprofessional and Rude Service
The reviewers have had terrible experiences with Custom Air, citing a lack of communication, unprofessional behavior, and poor customer service. They have reported receiving poor treatment from technicians and management, including being rude and dismissive. Some reviewers have also reported issues with communication, with one reviewer being told that a manager was on vacation for three weeks and didn't know about a problem.
Poor Office Staff and Techs
Some reviewers have praised the technicians, calling them great and professional, but have criticized the office staff, stating that they need training on social graces. One reviewer mentioned that a technician was asked to put on a mask in a store, but refused, citing that it only took two minutes to order a sandwich.
Some Positive Experiences
However, there are a few reviewers who have had positive experiences with Custom Air. They praised the company's service, calling it an A+, and mentioning specific technicians who were helpful and professional.
Be the first to review Custom Air.
Write a Review
